What are the responsibilities and job description for the Bilingual Customer Service Representative position at ELITE VINYL WINDOWS?
Elite Vinyl Windows, one of Southern California’s leading vinyl window manufacturers, is looking for a motivated and customer-focused Bilingual Customer Service Representative (English/Spanish) to join our growing team.
Responsibilities
- Provide excellent customer service by phone, email, and in person.
- Prepare and follow up on customer quotes.
- Process customer orders accurately.
- Coordinate with production and scheduling departments.
- Answer customer questions regarding products, orders, and delivery status.
- Build and maintain strong relationships with customers.
Qualifications
- Fluent in English and Spanish (spoken and written).
- Excellent communication and organizational skills.
- Computer proficiency (Microsoft Office; ERP experience is a plus).
- Ability to multitask in a fast-paced environment.
- Positive attitude and strong work ethic.
- Previous customer service experience preferred (window or construction industry is a plus, but not required).
What We Offer
- Full-time position
- Competitive pay (based on experience)
- Paid holidays and benefits
- Stable, growing company
- Friendly and professional work environment
- Opportunities for advancement
If you’re ready to build your career with a company that values quality, teamwork, and customer satisfaction, we’d love to hear from you!
Elite Vinyl Windows is a leading manufacturer of high-quality windows and doors serving Southern California. We are committed to exceptional customer service, superior craftsmanship, and continuous innovation. Our team works together in a professional, respectful, and family-oriented environment where employees have the opportunity to learn, grow, and build long-term careers.
Salary : $20 - $25