What are the responsibilities and job description for the Office Manager/Warehouse position at Elite School Staffing?
Job Details:
- Receive and confirm orders (ensure product compatibility as necessary).
- Enter and close orders in QB and Order Log (with assistance from Madz, still checking for accuracy).
- Print Packing Slips and Process Flows.
- Generate Shipping Labels.
- Complete Payment (Process credit card transaction or invoice per terms).
- Send Invoices/Tracking.
- Close sales with customers via phone.
- Customer Service calls/emails for parts and technical issues.
- Dealer Service calls/emails.
- File EZ Carrier paperwork.
- Send and follow up on AR reports with dealers.
- Keep dealer information organized and updated.
- QuickBooks - AR
- Track UPS shipment costs.
- Returns/Exchanges/Warranties.
- Enter and close POs in Customer Release Book.
- Enter Outgoing Shipments.
- PREP Shippers.
- Inventory data entry (with Barb).
- HS1/HS2 Pipeline.
- HS1/HS2 Customer Release Book.
- Schedule Shipments (BOL).
- Generate/send shippers.
- Generate/send invoice (if applicable, only HS2).
- Generate HS1 Past Due PO log for easy tracking.
- Generate and send POs to vendors.
- Calculate and record 3-month sales forecast.
- Act as a liaison to shipping and receiving.
- Monitor incoming shipments and compare to POs.
- Contact vendors for product/supply quotes then place orders.
- Communicate with vendors/customers about expected ship dates and order progress/completion.
- Collect and approve invoices for Son’s payment (follow up if invoice does not match PO/shipping doc).
- Send/Follow-Up on AR (HS2).
- Enter Incoming HS1 Shipments (and monitor).
- Secondary point of contact for MEC – Daily Operations (Open POs, add-ons, shipping).
- Organizing and filing ALL documentation and paperwork.
- QuickBooks – AP/AR.
- Confirm HS1 PO pricing and in-house date - approval.
- Point of contact for employee insurance company (Add/Term., invoicing, documentation).
- Collecting/filing New Employee documents.
- New Employee Training.
- Enter potential candidates into HR Pipeline as necessary.
- Job Posting.
- Front office cleaning/stocking.
- Additional “one-off” tasks (Proofreading, Organizing, establishing process, etc.)
- Direct phone calls and messages to the appropriate contact.
- Update/create forms as necessary.
- Update Vendor Directory.
- Organizing and filing ALL documentation and paperwork.
- Purchasing.
- Deposits.
- Quoting chemicals/replacement equipment.
- Receiving/Processing POs.
- Scheduling shipments.
- Invoicing.
- Inventory.
- Accounts Receivable.
- Accounts Payable.
- Monthly Bank/QB Reconciliation.
- Purchasing.
- Bank Deposits.
- Directing phone calls/emails.
- Filing.
- Working with CPA.
- Customer Service (providing requested documents to customers for chems).
Salary : $22 - $23