Service Advisor

We have an Automotive Service Advisor position open for the right person.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Demonstrated ability to manage others
• Organized and friendly personality
• Professional presentation
• High school diploma or GED
• Ability to work in a fast-paced environment
• Willing to submit to background check