Office Assistant / Front Desk Representative

Job Description— Office Assistant/Front Desk Representative

We are a professional business center providing flexible office solutions to a diverse group of entrepreneurs and growing companies.

We are looking for an Office Assistant who will have high visibility in the reception area while greeting and working with different guests, vendors, and clients, answering phones, handling mail, scheduling meetings, maintaining simple spreadsheets and other computer files, and other day-to-day operational tasks as needed.

This position serves as the first point of contact and face of the business.

Essential Functions:

• Primary focus: Front desk operations, client experience, and administrative support.
• Follow up on concerns and establish rapport with current and prospective tenants in a calm, respectful, and timely manner. Serve as a reliable point of contact for tenant needs and concerns.
• Effectively correspond professionally through email.
• Assist the General Manager with prospective client sales tours, understand business center’s programs, and answers clients’ questions about products, prices, and availability. Upsell services when appropriate.
• Answer, forward, and screen phone calls for each associate and handle moderate call volume.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Maintain conference room schedule and prepare meeting rooms.
• Record daily, weekly, or monthly billing activities.
• Receive, sort, and forward incoming mail. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Provide clients with support for basic office machines and procedures.
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Stay informed of the business center’s atmosphere and/or status. Able to relate information to management in an accurate manner.
• Manage and post content on company social media platforms.
• Contribute to team effort by accomplishing additional duties as needed.
• Spanish and/or Portuguese speaking a plus.
• This job is NOT remote.
• Authorization to work in the US required.

The Ideal Candidate is:

• A positive attitude and a person who naturally likes to interact with people.
• A reliable and dependable person who is looking for a stable job.
• Able to problem solve and work independently.
• Able to maintain a polished and professional appearance and communication style.
• Someone who enjoys interacting with the public and is able to build a rapport with different types of people and personalities.
• Computer savvy and proficient in MS Word, Excel, & Outlook and can use other internet-based software.
• Able to pay close attention to and remember details.
• Sales experience a plus.
• 2–4 years of office or customer-facing experience preferred.

Expected Hours of Work:

Days and hours of work are Monday through Friday, 8:30am-5pm.

We can offer you:

· Competitive salary

· Opportunity to work with many exciting businesses and successful professionals

· Coaching and training

· Paid Time Off (PTO)

· Eligibility for 401k.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Office: 2 years (Required)

Language:

• Spanish or Portuguese (Preferred)

Ability to Commute:

• Coconut Creek, FL 33073 (Required)

Work Location: In person

Salary : $17 - $19