What are the responsibilities and job description for the Clinic Division Manager position at Elite Medical Health & Wellness?
Elite Corporate Medical Services is a healthcare company whose core focus is to change and save lives with innovative healthcare solutions. We’re excited to invite a Clinic Division Manager to join our dedicated team.
If you’re looking to be part of a high-performing, close-knit team and contribute meaningfully to this impactful work, Elite is the place for you.
What You’ll Do
As our Clinic Division Manager, you’ll play a key role in leading and supporting clinic operations by:
- Providing leadership, management, and accountability to clinic teams.
- Optimizing clinic utilization and resource management to improve patient access and experience.
- Acting as a client liaison, building strong relationships and ensuring their needs are met.
- Overseeing clinic reporting, analyzing performance data, and implementing improvement strategies.
- Managing clinic support, compliance, and operations, ensuring high-quality service delivery.
- Maintaining a consistent, in-person presence at assigned clinics 70% - 85% of the time, fostering relationships with staff and ensuring Elite standards are being upheld.
Success Looks Like This
We provide training to ensure our team members succeed, and every team member plays a role in our company’s success. In this role, you’ll be accountable to hit the following goals:
- Maintain a 95% client satisfaction score by prioritizing and addressing client needs.
- Ensure 100% compliance for clinic staff certifications to uphold industry and company standards.
- Meet monthly clinic performance targets for efficiency and utilization to drive consistent operational success.
You’ll enjoy coming to work every day if you’re driven to:
- Lead with clarity and foster accountability within clinic teams.
- Enhance clinic utilization and efficiency, ensuring that services are well-aligned with client and patient needs.
- Build strong, trusting relationships with clients to ensure their ongoing satisfaction and engagement.
The Tools for Your Success
Elite is committed to supporting your success. We provide:
- Clear Expectations: Goals are well-defined, and meeting these goals will earn you recognition and rewards.
- Training and Support: Access to resources and training to help you succeed in your role.
- Operational Systems: Our EOS (Entrepreneurial Operating System) framework, which supports clarity, effective communication, and accountability.
At Elite, we believe in providing you with a leader who:
- Gives clear directions and necessary tools.
- Prioritizes the greater good and delegates effectively.
- Understands your role and how it contributes to the company.
- Sets clear expectations and maintains consistent communication.
- Holds effective meetings and offers regular one-on-one feedback.
- Recognizes and rewards outstanding performance.
If you’re ready to make an impact, lead with purpose, and be part of a company with a clear focus and strong values, we would love to meet you!
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Education: Completion of a Medical Assistant certification program; an Associate’s degree in Health Care Administration, Business Administration, or a related field is strongly preferred.
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Experience: At least 2 years of experience in clinic management, healthcare operations, or a similar leadership role.
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Clinic Operations Expertise: Proven experience in managing clinic operations, including patient utilization, client relations, and ensuring compliance with healthcare regulations and standards.
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Leadership Skills: Strong leadership and interpersonal skills, with experience in coaching, and developing teams to drive performance and enhance patient care.
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Technical Proficiency:
- Proficient in Electronic Medical Record (EMR) systems, such as eClinicalWorks, and experienced with data analysis tools, with a willingness to learn and adapt to new technologies as needed.
- Proficient in Microsoft Office 365 Suite (Outlook, Teams, Excel, Word).
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Additional Requirements:
- Driver’s License: Must possess an active driver’s that meets California good driver standards and meeting the company’s vehicle insurance guidelines.
- Travel Commitment: Ability and willingness to travel up to 85% of the time, including occasional overnight stays, to support and manage operations across multiple clinic locations.