Negotiator - Consumer Debt Defense

Elite Legal Practice PC is a distinguished national consumer protection firm specializing in creditor violation and summons defense. Our attorneys provide robust representation that puts an end to collector harassment and invalidates debt with an emphasis on client care. Backed by a network of seasoned attorneys coast to coast, we have effectively eliminated tens of millions of dollars in debt. Our strategy is meticulously tailored to meet our clients' unique financial needs, guaranteeing personalized and results-driven solutions.

The Negotiator (Consumer Debt Defense) is responsible for securing favorable settlements on unsecured debt accounts prior to litigation. This role requires strong negotiation skills, financial acumen, and the ability to manage a high-volume pipeline of accounts while meeting performance targets. Working closely with attorneys, the negotiator communicates with creditors, collection agencies, and clients to develop settlement strategies, calculate offers, and ensure compliance with internal guidelines. Ideal candidates are persuasive communicators, highly organized, and thrive in a fast-paced, client-focused environment.

Key Responsibilities

• Contact creditors, collection agencies, and law offices to negotiate settlements on behalfof clients.
• Manage a pipeline of accounts and meet performance targets (KPIs).
• Calculate acceptable settlement offers based on internal guidelines.
• Communicate with clients to assess available funds and discuss settlement options.
• Prepare and submit documentation for settlement approvals and payments.
• Review settlement letters for accuracy and compliance.

Requirements:

• Associate’s degree or higher from an accredited institution
• At least two (2) years of experience in debt settlement negotiations or collections.
• Strong verbal and written communication skills.
• Excellent time management and organizational abilities.
• Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office.
• Self-motivated with a “go-getter” attitude and a client-first mindset.
• Bilingual in English and Spanish, preferred.
• Experience working in a legal or financial services environment, preferred.

Core Competencies:

• Negotiation Skills
• Communication Skills
• Time Management
• Financial Acumen
• Client Service Excellence

Perks of Joining our Team:

• Pay: $25/hour bonuses
• Comprehensive health coverage – medical, dental, and vision plans
• Health Savings Account
• Paid Time Off
• Life insurance
• Retirement savings program
• Opportunities for growth and advancement through internal promotion potential

We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Associate (Required)

Experience:

• debt negotiation: 2 years (Required)
• debt collection: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Phoenix, AZ 85040 (Required)

Work Location: In person

Salary : $25