Technical Project Manager

 

 

Job Summary
We are seeking a client-facing Technical Project Manager to lead end-to-end delivery of client change initiatives within a financial services environment. This role requires strong project management capabilities combined with technical understanding of system integrations, connectivity solutions, and client onboarding processes. Experience with networking or Cisco-related projects is a strong advantage.

Key Responsibilities

1. Operational Project Management
2. Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution
3. Collaborate with business units and clients to gather requirements, define project scope, and establish clear deliverables
4. Develop and maintain detailed project plans, timelines, and status reports; communicate progress to stakeholders and senior leadership
5. Conduct user training sessions and prepare documentation to support successful adoption
6. Oversee onboarding of new financial products and client connectivity solutions
7. Act as the primary point of contact for clients, coordinating with global and U.S.-based teams to ensure timely delivery
8. Technical Project Management
9. Partner with IT, vendors, and business teams to troubleshoot and resolve system integration issues
10. Support implementation of technical solutions ensuring data integrity, security, and compliance with U.S. regulations
11. Monitor file transfers and connectivity performance post-implementation; drive continuous improvements

 
Collaboration & Communication

• Build and maintain strong client relationships, acting as a trusted advisor
• Bridge the gap between technical and non-technical stakeholders by translating business requirements into actionable solutions
• Provide regular updates on project status, risks, and mitigation strategies
• Promote collaboration, accountability, and continuous improvement across global teams
• Support change management initiatives to ensure adoption and engagement
• Required Skills & Experience
• Proven experience in project management within systems implementation or integration environments
• Background in financial services (banking, payments, or related domains preferred)
• Strong track record of delivering projects on time and within scope
• Solid understanding of integration concepts (APIs, file transfers, connectivity solutions)
• Excellent stakeholder management and communication skills, including interaction with senior leadership
• Strong analytical and problem-solving abilities
• Familiarity with data security, compliance, and U.S. regulatory standards
• Experience working in global or cross-functional teams

Preferred Qualifications

• Experience with networking environments or Cisco-related projects
• Familiarity with tools such as JIRA, MS Project, and Confluence
• Project management certifications (PMP, PRINCE2, Agile) are a plus
• Work Authorization Requirement
• Candidates must be authorized to work in the United States on a full-time basis without current or future employer sponsorship
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• Key Competencies
• Client-focused delivery approach
• Strong ownership and accountability
• Ability to translate business needs into technical solutions
• Attention to detail with a strategic mindset