What are the responsibilities and job description for the Builder Account Manager position at Elite Flooring, proudly part of Artisent Floors?
Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.
Job Description: Builder Account Manager
Reports To: Branch Manager
Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
Job Description: Builder Account Manager
Reports To: Branch Manager
Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
- Manage the profitability, growth, and retention of existing business
- Communicate with clients to ensure that all their needs are understood and met
- Develop new business opportunities with existing clients
- Resolve customer complaints in a quick efficient manner
- Forecast future growth opportunities
- Local representation at industry association and client events
- Construction experience is preferred
- Outstanding face-to-face client communication skills required
- Proven track record of successfully managing customer relationships
- Ability to work in a fast-paced environment
- Strong mathematical and Excel skills
- Base salary Commission/Bonus
- Health insurance- 100% of employee premium paid by Artisent Floors
- Dental, Vision, Supplemental insurance: Available as employee paid benefits
- Paid time off (PTO)
- 401(k)/Roth matching
- Holidays: Company- paid holidays
- Vehicle allowance
- Credit Card for gas and expenses