What are the responsibilities and job description for the Patient Care Coordinator position at Elite Family Chiropractic LLC.?
I'm looking to fill a position with a special person with extraordinary people skills and an extraordinary heart. While there isn't any need for an advanced degree or credential, I need someone with a track record of responsibility, a want to better the lives of others, and a true desire for a long-term position in the field of health.
The position will begin at 27 - 30 hours per week and will, over the first 90 days, likely grow between 30-34 hours.
If you're serious and have a sense that this position might be for you . . . . you must know that I am not a typical chiropractor. In my office we offer non-invasive, non surgical, non pharmaceutical solutions. I, and my staff, approach my patients with commitment, with concern, with caring, and with the desire to find the true cause of each individual's health challenges.
The relationships we build with patients are often long term, from 2 months up to . . . . years and years. I am personally committed to exercise and healthy eating and seek to cultivate a culture of natural health. I am therefore looking for a health conscious candidate who has a concern for health and a willingness to learn. I'm not seeking perfection by any means, but someone with a desire and a hunger to discover a new understanding of health and spine care.
Elite Family Chiropractic is seeking a Patient Care Coordinator to join our dynamic team. We are a chiropractic clinic offering multiple treatment options to help patients achieve their health goals in a fun and friendly environment. Our services include chiropractic adjustments, corrective care spinal therapy, class IV medical laser, piezowave therapy, spinal decompression therapy and personal injury management.
Key Responsibilities:
- Creating a warm, positive, and professional experience from the moment a patient enters the office
- Checking patients in and out while maintaining an organized and efficient front desk
- Answering phone calls, responding to patient questions, and scheduling new and existing patients
- Managing the daily schedule and proactively addressing cancellations, missed appointments, and scheduling conflicts
- Communicating with patients who need reminders, follow-up, encouragement, or assistance staying consistent with their treatment plan
- Preparing the office for each shift, including schedules, re-examination paperwork, and patient materials
- Collecting payments, reviewing patient balances, and accurately processing financial transactions
- Helping guide the flow of patients through the office so the clinical team can remain focused and on time
- Recognizing potential problems before they disrupt the day and taking initiative to help resolve them
- Building genuine relationships with patients and becoming a trusted, dependable point of contact throughout their care
- Supporting the doctor and clinical team with organization, communication, and daily office operations
We're looking for someone who embodies these characteristics:
- Leadership
- Hard-working
- Passionate
- Supportive
- Humble
- Engaging
The ideal candidate will thrive in our positive and energetic culture. As the first point of contact for our patients, you should love working with people, maintain a positive attitude, and bring energy to the role.
Our Practice Values:
- We'll treat you the way we treat our own family.
- We will work to find the root cause of your issues to help you regain your life and health.
- If we cannot offer the help you need, we will get you to a doctor who can.
- We promise NOT to mask your symptoms with one-size-fits-all procedures. We will work to create a custom plan unique to your individual needs.
Hours and Compensation:
- Starting at 28-32 hours per week
- Starting pay: $19/hour, with an increase upon full training within the first 90 days
- Schedule - Please make sure these hours fit your schedule before applying. (Hours are mandatory):
- Monday: 7:30am - 11:30am, 1pm - 5:45pm
- Tuesday: 12pm - 5:45pm
- Wednesday: 7:30am - 2pm
- Thursday: 1pm - 5:45pm
- Friday: 7:30am - 12:30pm
Benefits:
- Employee discounts
- Complimentary chiropractic care
- No weekends or late nights
- Opportunities for growth into leadership, therapy specialization, or marketing roles
If you're passionate about helping others and ready to grow with a supportive team, we'd love to hear from you! Send me a paragraph or two explaining why you're "the one." Please attach a resume, but I'm honestly more interested in what you share in a short paragraph.
Pay: From $19.00 per hour
Work Location: In person
Salary : $19