What are the responsibilities and job description for the Orientation Specialist (Healthcare Onboarding) position at Elite DNA Behavioral Health?
Description
About Us
Come grow with us!
Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture.
Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
Elite DNA Behavioral Health is seeking to hire a full-time Orientation Specialist!
Position Overview
The Onboarding & Orientation Specialist plays a critical role in supporting the onboarding experience at Elite DNA Behavioral Health and works closely with HR leadership to ensure all new hires are onboarded efficiently, compliantly, and with a high-quality first-day experience.
This role is responsible for executing onboarding processes in a high-volume environment while maintaining strong attention to detail and consistent communication across departments.
Key Responsibilities
Onboarding Coordination & Compliance
- Coordinate all pre-employment requirements including drug screens, background checks, and onboarding documentation
- Ensure completion and accuracy of all onboarding paperwork within Paylocity and Monday.com
- Track onboarding progress and maintain organized onboarding logs and checklists
- Support license verification, insurance credentialing coordination, and healthcare compliance requirements
Offer Letters & New Hire Communication
- Send offer letters and onboarding instructions to candidates
- Serve as the primary point of contact for new hires prior to start date
- Provide clear communication on onboarding steps, timelines, and expectations
Cross-Functional Coordination
- Partner with IT to ensure timely setup of:
- Email accounts
- System access
- Hardware and equipment
- Coordinate with hiring managers to confirm onboarding readiness and start dates
Orientation Facilitation
- Lead and facilitate monthly new hire orientation sessions (onsite)
- Present company overview, policies, systems, and expectations
- Ensure a professional, welcoming, and organized first-day experience
Process Execution
- Follow established onboarding processes and workflows consistently
- Ensure all onboarding steps are completed prior to employee start date
- Escalate delays or issues impacting onboarding timelines
Qualifications
- 1–3 years of experience in onboarding, HR coordination, recruiting support, or administrative roles
- Experience in healthcare, behavioral health, or compliance-heavy environments strongly preferred
- Familiarity with Monday.com, Paylocity or similar HRIS systems preferred
- Strong organizational skills and attention to detail
- Ability to manage high-volume onboarding workflows
- Strong communication and presentation skills
- Proficiency in Microsoft Office and general computer systems
Why Join Us
- Be part of a rapidly growing behavioral health organization
- Play a key role in shaping the new hire experience
- Work in a collaborative, mission-driven environment
- Opportunities for growth and development