What are the responsibilities and job description for the Treatment Coordinator position at Elite Dental?
Treatment Coordinator — Elite Dental
At Elite dental we are looking for an upbeat driven individual to join our team!
Key Responsibilities
- Patient checkout: Process payments, collect co-pays, explain treatment fees, and provide receipts.
- Scheduling: Book, confirm, and reschedule appointments using the practice management system; manage recall and follow-up reminders.
- Front-desk collaboration: Work closely with receptionists to coordinate patient flow, share schedule updates, and ensure seamless handoffs.
- Insurance and financial coordination: Verify basic insurance eligibility, explain patient financial options, and assist with payment plans as needed.
- Patient communication: Answer phone calls and patient messages professionally; provide clear instructions about next steps and post-visit care.
- Record keeping: Maintain accurate patient records, update treatment plans, and document communications in the chart.
Qualifications and Skills
- Experience: Any experience in in dental work but we are looking for the right person for our team!
- Technical: Comfortable using dental practice management software and basic office tools.
- Communication: Strong verbal and written communication; friendly, patient-centered demeanor.
- Organization: Excellent time-management and multitasking skills; attention to detail.
- Teamwork: Able to collaborate effectively with receptionists, clinicians, and administrative staff.
- Customer service: Calm under pressure, empathetic, and solution-oriented.
Benefits and Schedule
- Schedule: Full time with 3 production days and 1 admin day
- Benefits: Competitive pay, paid time off, professional development opportunities, and a supportive team environment.
- Growth: Opportunities to expand responsibilities and advance within the practice.
Pay: $19.00 - $21.00 per hour
Expected hours: 36.0 per week
Benefits:
- Dental insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $19 - $21