What are the responsibilities and job description for the Body Shop Estimator position at Elite Auto Repair/Craft Collision?
Job Overview
We are seeking a detail-oriented and customer-focused Body Shop
Estimator to join our team. The ideal candidate will possess a strong
background in automotive repair and estimating, with the ability to
assess damages accurately and provide exceptional service to our
clients. This role is pivotal in ensuring that our customers receive
clear and comprehensive estimates for their vehicle repairs,
contributing to a positive experience throughout the repair process.
Duties
Evaluate vehicle damage and prepare detailed estimates for repairs
using industry-standard estimating software.
Communicate effectively with customers to explain the repair process,
costs, and timelines.
Collaborate with technicians to ensure accurate assessments of repair needs.
Maintain up-to-date knowledge of automotive repair techniques and
industry trends.
Provide excellent customer service, addressing any concerns or
questions promptly.
Assist in managing the workflow within the body shop to ensure timely
completion of repairs.
Conduct follow-ups with customers post-repair to ensure satisfaction
and address any issues.
Requirements
Proven experience in auto estimating or a related field such as
mechanic work or service writing.
Strong knowledge of auto body repair processes, including shocks,
struts, suspension systems, and diesel engine repair.
Familiarity with automotive diagnostics and the ability to communicate
technical information clearly to customers.
Excellent customer service skills with a focus on building
relationships and trust with clients.
Strong organizational skills and attention to detail for accurate
estimations and documentation.
Ability to work collaboratively in a fast-paced environment while
managing multiple tasks effectively.
Previous sales experience is a plus, as it will aid in effectively
communicating value to customers.
Join our team as a Body Shop Estimator and play a key role in
delivering high-quality service while ensuring customer satisfaction
through expert assessments and effective communication.
Pay: From $1,200.00 per week
Benefits:
- Health insurance
- Paid time off
Experience:
- Body Shop Estimating: 3 years (Preferred)
Work Location: In person
Salary : $1,200