What are the responsibilities and job description for the Client Solutions Specialist position at Elite Adjusting Group LLC?
Company Description
Elite Adjusting Group LLC advocates for fair insurance settlements and delivers top-tier restoration services to clients across Chicagoland. Known for our client-focused approach, efficiency, and stellar reputation, we prioritize quality, fairness, and precision in all our services.
Role Description
This is a full-time hybrid role for a Client Solutions Specialist located in Elmhurst, IL. The Client Solutions Specialist will be responsible for ensuring customer satisfaction, effective communication, sales support, finance management, and customer relationship management (CRM). Some work from home is acceptable in this role.
Qualifications
- Customer Satisfaction and Communication skills
- Sales and Finance knowledge
- Experience with Customer Relationship Management (CRM) systems
- Strong problem-solving and decision-making abilities
- Excellent organizational and time management skills
- Previous experience in insurance or restoration industry is a plus
- Bachelor's degree in Business Administration or related field