Food and Beverage Supervisor

JOB TITLE: Food Service Supervisor

REPORTS TO: Area Supervisor

DEPARTMENT: Food and Beverage

PAY RATE: $19.75/hour

• JOB SUMMARY: The Unit Supervisor position reports to the Food and Beverage Manager, Assistant Manager and area supervisor. It is the duty of the Unit Supervisor to ensure that all aspects of a range of concessions stands meet the standards of the Elitch Gardens food and beverage program.
  
  
  

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Ensuring that guest satisfaction is at all times the focus of each stand.
• Regulating the storage and production of food so that it adheres to Food Safety practices.
• Assist Area Supervisor with ordering of all products from warehouse with careful consideration of keeping the balance between out of stocks and excessive inventory.
• Developing team members and leads so that they are efficient and guest friendly.
• Training team members and leads on food safety protocol.
• Maintaining a guest-ready environment which includes having sufficient product and a clean environment.
• Resolve guest concerns that may arise.
• Maintain proper attendance and promptness.
• Maintain proper grooming guidelines as well as ensure that all Team Members adhere to grooming guidelines.
• Properly operate point of sale system and aprons in accordance with point of sale policy.
• May be required to perform Stand Lead and Team Member duties as staffing and park attendance dictates.
• Ensuring that all food equipment is properly used and cared for.
• Assist Area Supervisor with recording month-end inventory.
• Keeping food preparation areas clean and organized.
• Ensuring that cooking projections are adhered to.
• Overseeing morning or night preparation for future business.
• Maintaining a sound environment in regard to operations keeping close attention to the elimination of theft.
• Makes sure that all employees adhere to labor laws that apply to them including taking breaks and working controlled hours.
• Assist area supervisor with ensuring that area schedules are completed and given to all employees.
• Accountable for maintaining cost of sales for each stand.
• Closely monitoring team member attendance.
• Disciplining employees for not adhering to company policies.
• Coaching and developing leads and team members to become efficient, empathetic, and energetic employees.
• Other duties as assigned
  
  
  

QUALIFICATIONS:

• Candidate must be at least 16 years of age.
• Food Safety certification preferred.
• Effective communication skills as well as oral and written English skills.
• Available to work overtime
• Available to work flexible hours including weekends, holidays, mornings, and evenings.
• Experience in food service
• All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
  
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for up to six hours a shift
• Requires carful operation of different types of machinery.
• Requires occasional kneeling and bending.
• Requires occasional reaching above shoulder, pushing and pulling.
• Requires occasional lifts and carries up to 30 pounds.
• Requires occasional carries up to 100 pounds with the assistance of a two-wheel hand truck.
• Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing, and speech.
  
  
  

BENEFITS:

• Paid sick leave
• Free entry to the park while off-duty
• Free tickets for friends and family
• Additional discounted tickets and season passes for friends and family
• Employee exclusive events
• Employee recognition program