Hotel General Manager | Fairfield by Marriott Inn & Suites Hattiesburg

We are seeking an experienced and results-driven Hotel General Manager to lead the overall success of the Fairfield by Marriott Inn & Suites Hattiesburg. This role is responsible for driving financial performance, operational excellence, guest satisfaction, and associate engagement while developing a high-performing leadership team.

The ideal candidate is a collaborative leader with strong business acumen who thrives in a fast-paced environment and is passionate about delivering exceptional hospitality. This individual will balance strategic leadership with operational involvement, ensuring the hotel consistently achieves brand standards, ownership expectations, and long-term business objectives.

Key Responsibilities

Leadership & Talent Development

• Provide leadership, coaching, and direction to the hotel leadership team.
• Recruit, develop, and retain top talent while fostering a culture of accountability, engagement, and recognition.
• Build leadership capability through coaching, performance management, and succession planning.
• Promote a positive, inclusive workplace that reflects the company’s values.

Hotel Operations

• Oversee the daily operations of the hotel, ensuring consistent execution of brand standards.
• Maintain exceptional quality, cleanliness, safety, and service standards.
• Conduct regular property inspections and ensure preventative maintenance programs are effectively managed.
• Drive operational consistency and continuous improvement across all departments.

Financial Performance

• Lead the financial success of the hotel through effective budgeting, forecasting, labor management, and expense control.
• Analyze business trends and key performance metrics to identify opportunities for revenue growth and improved profitability.
• Partner with Revenue Management to maximize ADR, Occupancy, RevPAR, and overall market performance.
• Ensure responsible stewardship of company assets and resources.

Guest Experience

• Foster a guest-focused culture that consistently delivers exceptional service.
• Monitor guest satisfaction metrics, online reputation, and service recovery efforts.
• Develop action plans to continuously improve the guest experience and brand performance.

Business Partnership

• Collaborate with Regional Leadership, Sales, Revenue Management, Human Resources, Accounting, and Engineering to achieve operational and financial objectives.
• Build strong relationships with ownership, community partners, and local businesses to support hotel performance and market presence.

Compliance & Risk Management

• Ensure compliance with all company policies, brand standards, and applicable federal, state, and local regulations.
• Maintain a safe, secure, and well-maintained environment for guests and associates.
• Support quality assurance initiatives and ensure the hotel remains inspection ready.

Qualifications

Required

• Minimum five (5) years of progressive hotel leadership experience.
• Previous General Manager or Assistant General Manager experience in a hotel environment.
• Select-service hotel experience.
• Strong financial acumen with experience managing budgets, forecasting, labor, and operational performance.
• Demonstrated success leading, coaching, and developing teams.
• Excellent communication, organizational, and problem-solving skills.

Preferred

• Brand experience within a nationally recognized hotel system.
• Bachelor’s degree in hospitality management, Business Administration, or a related field.

Success in This Role

The successful General Manager will:

• Build and develop an engaged, high-performing team.
• Deliver exceptional guest experiences while maintaining brand standards.
• Achieve financial and operational goals.

Join us as our Hotel General Manager to lead with passion, innovate service delivery, and create memorable experiences for every guest!

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $50,000 - $65,000