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Program Manager - Forensic PACT

Eliot Community Human Services
Tewksbury, MA Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 1/29/2026
Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a PACT Forensic Program Manager to join our Program for Assertive Community Treatment (PACT) team. PACT is an evidence-based model that provides comprehensive treatment, rehabilitation, and support to adults with severe and persistent mental illness.  This PACT team is designed to work with a specialized population with a history of criminal engagement. 

The ideal candidate will have an understanding of the unique needs and history/background of the population and knowledge of placement options. A proven experience in community-based work with adults with severe and persistent mental illness are a must.

Responsibilities:

  • Manage and oversee the day to day operation and overall service delivery of program in accordance with all applicable laws, regulations, agency and program policies and procedures.
  • Provide clinical and administrative supervision to all staff in the program.
  • Coordinate and oversee all case management related services for persons served in the program.  This include assisting persons served with managing income, insurance, other entitlements, accessing other services and community resources and scheduling/coordination of all medical and psychiatric appointments.
  • Create a culture of hope, recovery and resiliency at the program to promote persons strengths, preferences and independence.  Ensure that each environment is recovery focused and encourages every person to achieve goals and transition to more independent living. Ensure that each program supports persons served in accessing and utilizing natural supports and community resources.
  • Provide support and assistance with management of medical symptoms and conditions in accordance with person’s needs.
  • Ensure that the program provides and/or promotes access to meaningful day-time activities that meet the persons’ treatment plan goals and individual needs.
  • Participate in the Assessment process and the development of Treatment Plans. 

Qualifications:

  • Preferred- Current Massachusetts clinical license including LICSW, LCSW, LMHC, LRC, LADCI, RN or OT
  • Master’s Degree in  psychology, criminal justice, social work or related field
  • Candidate must possess at least 2 years of experience working with behavioral health and/or justice involved individuals.
  • Must have a strong commitment to mental health recovery. Must have ability to provide supervision and leadership to direct care staff.
  • Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment.
  • Must have ability to provide flexible services that are community based and focused on team work.
  • Valid Massachusetts Drivers License

 

Schedule: Monday-Friday, 9am-5pm

Annual Salary: $65,000 USD - $75,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Salary : $65,000 - $75,000

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