Senior Creative Operations Manager

Hybrid 3 days/week in Oakland, CA

The Senior Creative Operations Manager will lead end-to-end execution of marketing and creative deliverables across digital channels for our client. The role will manage high-volume, concurrent projects, coordinate cross-functional stakeholders, and drive workflow agility. Success requires mastery of project management principles, strong communication, and the ability to proactively solve problems and remove roadblocks.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $85.00/hr. w2

Responsibilities

• Own, resource, and manage approximately 50 complex, concurrent projects from intake through delivery using multiple project management tools, including emails, banner ads, landing pages, social campaigns, and videos.
• Drive workflow agility to meet aggressive deadlines by re-prioritizing schedules, allocating resources strategically, and balancing workloads to mitigate bottlenecks.
• Communicate project status, issues, and roadblocks with context and impact analysis, and present informed solutions and scenario plans.
• Lead weekly meetings with cross-functional stakeholders to track deliverables, present mitigation plans for off-track projects, and ensure proper documentation.
• Create efficiencies in existing processes, establish scalable new processes as needed, and ensure adherence.
• Manage day-to-day problems effectively and communicate in difficult and time-sensitive situations, escalating issues with rationale when appropriate.

Experience Requirements

• 5-7 years of in-house or agency creative project management experience, preferably in a fast-paced setting.
• Mastery of project management principles and characteristics.
• Demonstrated understanding of the creative process across digital channels.
• Experience prioritizing and managing 50 concurrent projects in a fast-paced environment (preferred).
• Advanced experience with Workfront and JIRA (preferred).
• Proven ability to remain effective and influential under pressure with a track record of proactively solving complex problems and escalating with clear recommendations (preferred).
• Ability to develop and maintain strong relationships with creative teams, legal, marketing partners, and executive leadership (preferred).
• Exceptional communication, interpersonal, organization, and problem-solving skills (preferred).
• Strategic, proactive thinker who drives clarity amidst ambiguity and uses persuasion to align senior stakeholders (preferred).

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

JOB ID: JN -032026-106135