What are the responsibilities and job description for the Front Office Receptionist (Bilingual-Spanish) position at Elia Family Dental Care?
Overview
We are seeking a reliable, detail oriented Dental Front Office Receptionist to join our team. The ideal candidate is experienced, organized, and comfortable managing a fast paced dental office while providing excellent patient care and communication.
Duties
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out procedures
- Manage multi-line phone systems with professionalism, answering inquiries and directing calls appropriately
- Verify patient insurance coverage, perform insurance verification, and assist with appointment scheduling using Dentrix
- Maintain accurate medical records by filing documents, updating patient information, and reviewing documentation for completeness and accuracy
- Submit claims, track insurance, and follow up on outstanding balances
- Present treatment plans and discuss financial options with patients
- Maintain accurate patient records using Dentrix
- Handle billing, payments, and collections professionally
- Ensure compliance with HIPAA regulations by handling sensitive health information securely and maintaining confidentiality at all times
Requirements
- Minimum 1-2 years of dental front office experience (REQUIRED)
- Bilingual in English and Spanish (REQUIRED)
- Experience with treatment coordination (REQUIRED)
- Proficiency in Dentrix (preferred)
- Knowledge of HIPAA regulations and medical billing practices is essential for ensuring compliance and confidentiality
- Ability to multitask and stay organized in a fast-paced environment
Join our team as a Front Office Receptionist where your enthusiasm for helping others meets your passion for healthcare administration. Be part of a supportive environment that values your contributions while providing opportunities for growth. Your dedication will help us deliver exceptional patient experiences every day!
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25