Associate Director – Quality Compliance

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Role Summary

The Associate Director Quality Compliance supports strategic and operational responsibilities for driving changes across the Global Quality Compliance (GQC) organization and beyond in the space of Quality Management Maturity and Continuous Improvement (CI). This role integrates Lean, Six Sigma, and project management methodologies to elevate quality performance, embed a culture of continuous improvement, and deliver measurable impact across the organization.

As a connector across global functions, this leader partners with cross-functional teams, manages governance for process improvements and initiatives, and supports the business planning process including budgeting and headcount activities.

Key Responsibilities

Leadership & Continuous Improvement

• Utilize Lean tools and approaches to facilitate creation of strategic roadmap for Global Quality Compliance as aligned with the overall Quality strategy.

• Support execution of the strategic roadmap for Global Quality Compliance.

• Drive cultural change and employee engagement to meet evolving Quality expectations.

Quality Culture and Maturity Responsibilities

• Champion a Quality-always mindset across all levels of the organization, ensuring decisions and behaviors align with compliance and patient safety principles.

• Embed Quality Culture principles into operational processes, training programs, and leadership behaviors.

• Implement Quality Culture maturity tools to measure progress and identify improvement opportunities.

• Act as a change agent to reinforce quality-focused and risk-based decision-making, transparency, and accountability.

• Communicate the importance of Quality Culture through storytelling, campaigns, and recognition programs.

Operational Excellence & Deployment

• Act as the Lean methodology expert and facilitate deployment of applicable Ways of Working in the Global Quality Compliance organization.

• Facilitate workshops and problem-solving sessions.

Innovation & Digital Enablement

• Identify and track quality digital innovations to improve performance and compliance.

• Facilitate rapid adoption of compliant approaches to support Quality innovations.

• Oversee knowledge management programs and ensure effective data collection, analysis, and decision-making.

Capability Building & Coaching

• Provide ongoing coaching and mentorship to build critical thinking, behavioral competencies, and technical skills.

Governance & Stakeholder Engagement

• Lead quality governance processes and prepare materials for internal and external stakeholders.

• Monitor quality performance indicators and report outcomes to drive continuous improvement.

Additional Duties

• Additional duties as assigned to support quality and compliance.

Technical & Behavioral Competencies

• Expertise in Lean, Six Sigma, Agile, Continuous Improvement.

• Strong understanding of performance metrics.

• Familiarity with digital tools (e.g., iObeya).

• Basic data science skills (e.g., data staging, data management, etc.) to enable collaboration with technical teams and improve analytics-driven decision-making.

• Proven ability to lead cross-functional, global transformation initiatives.

• High emotional intelligence, strategic thinking, and learning agility.

• Strong communication and interpersonal skills across all organizational levels.

Basic Qualifications:

• Bachelor’s Degree – Preferred degree in Science, Engineering, Pharmacy

• 10 years of experience working in a regulated industry

Additional Experience

• Certified Six Sigma Black Belt, Master Black Belt, or equivalent Lean Coach/Practitioner Certification.

Disclaimer

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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