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Associate - Operational Excellence Site Business Partner

Eli Lilly and Company
Concord, NC Full Time
POSTED ON 1/3/2026
AVAILABLE BEFORE 2/9/2026
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $1 billion to create a new state-of-the-art manufacturing site, in Concord, North Carolina. The brand-new facility will utilize the latest technology to increase the company's manufacturing capacity in parenteral (injectable) medications, device assembly and packaging operations. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site. The Lilly Concord site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment. This is an opportunity you don’t want to miss!

The OpEx team provides leadership in operational excellence and continuous improvement efforts by combining knowledge of pharmaceutical manufacturing with OpEx principles and tools.

The focus of the OpEx Site Business Partner role is to partner with all organizational levels across local and global business to deploy operational excellence standards and support both event and nonevent-based continuous improvement. Results include, but are not limited to, cycle time reduction, increased asset effectiveness, cost reduction, improved quality, as well as increased employee morale at all levels due to more time being spent on patient value-added activities.

Key Role Deliverables

  • Provide direct support for operational excellence/ continuous improvement projects with functional areas/departments in support of site production targets and delivery of site agenda.
  • Establish and support implementation of lean manufacturing initiatives in alignment with the Lilly Manufacturing Standards of Operational Excellence (MSOEs).
  • Monitor/build a strong safety culture and hold others accountable while leading by example.
  • Ensure consistency of operations across shifts through active engagement on the shop floor through Gemba walks (Practice vs. Procedure evaluations).
  • Lead cross functional teams in the development and implementation of the following problem-solving methodologies and initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), Value Stream Mapping, A3 etc.
  • Deliver necessary information and data about the new/ongoing CI projects.
  • Facilitates problem-solving, shared learning and decision-making across plant functions
  • Responsible for schedule tracking, updating, and reporting to all stakeholders for CI projects.
  • Responsible for assembling Continuous Improvement (CI) project plans, teamwork assignments, directing and monitoring work efforts daily.
  • Escalates technical and timeline issues appropriately for CI projects.
  • Identifies issues that may delay project deliverables and recommend risk mitigation strategies, contingencies, and actions, when appropriate.
  • Other duties as assigned.


Systems & Strategies – Design And Governance

  • Lead the establishment of operational excellence systems within the operational organization, including Daily Management System (DMS) to drive process improvement or streamline operational activities to increase operational efficiencies.
  • Facilitate and execute the process of systems governance and assessment (Lean Maturity Assessment; Site CI OpEx Self-Assessments)
  • Capture benefits of operational excellence improvement program and report to site leadership


Assisting In Engagements

  • Lead and / or partner on a variety of engagements, within the site/function as well as network level within Manufacturing and Quality. Driving the process / projects to completion.
  • Lead and coach process improvement opportunities and projects according to selected methodology (Kaizen Event, A3, etc…)
  • Provide support to ensure robust Organizational Change Management and Monitoring Plans are in place to sustain improvements.
  • Engage routinely with sponsors to provide status updates and escalate where appropriate as issues arise.
  • Ensure Lean principles and tools are integrated into both project execution and solution design.
  • Partner with site leadership/ other functions, including site lead team and other governance forums, to identify and prioritize major productivity improvement opportunities. Leverage internal and external networking.


Instructing And Training Others

  • Facilitate CI & OpEx training to all levels of employees within assigned areas to support deployment and ongoing sustainability of CI and OpEx / Lean ways of working.


Minimum Requirements

  • Demonstrated strong written and oral communication and interpersonal interaction skills to be able to work effectively in a team-based environment.
  • Strong self-management and organizational skills.
  • Ability to coach individuals at all levels, and lead project teams
  • Ability to influence without authority.
  • Relevant operations experience in a GMP facility.
  • Pharmaceutical experience
  • Knowledge of cGMPs
  • Experience in lean manufacturing or other productivity industry methods
  • Bachelor’s or equivalent
  • Day shift with possible after hour support
  • Project delivery may coincide with company holidays
  • Occasional travel may be required for training, conferences, project facilitation, etc.


Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$58,500 - $137,500

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Salary : $58,500 - $137,500

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