What are the responsibilities and job description for the Certified Wellness Coach Operations Manager position at Elevo?
Certified Wellness Coach Operations Manager
Job Type: Full-Time, Hybrid (80% Onsite, 20% WFH)
Location: Sacramento, CA (must be located in Sacramento, CA, or the immediate surrounding area)
Pay: $75,000 - $80,00 Performance Base Bonuses
Benefits:
- Health
- Dental & Vision
- No Cost, Short-Term Disability & Basic Life Insurance
- 401 (k) Plan (4% Employer Match)
- Generous PTO
Elevo’s mission is to transform the well-being of students, so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include the Expanded Learning Opportunities Program, Before & After School Programs, Summer & Intersession Programs, and so much more. Our programs offer opportunities to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts.
The Role
The Elevo Operations Manager is responsible for overseeing the successful implementation and quality of Elevo’s regional programs. This role ensures fidelity of program implementation, operational excellence, and strong district partnerships while developing and supporting Regional Program Training Managers (RPTMs) and wellness coaching staff.
This role serves as the primary operational and strategic lead for programming and works cross-functionally with internal departments and district partners to ensure services meet contractual, compliance, and student support expectations. The Operations Manager reports to the Director of Operations.
Responsibilities
- Program Implementation & Site Success
- Oversee the fidelity of implementation of services across assigned districts and sites
- Design and oversee rotational schedules to ensure adequate service coverage and compliance with district agreements
- Ensure operational processes are executed effectively, including attendance tracking, data collection, and billing documentation
- Conduct regular site visits to monitor program quality, coach performance, and student engagement
- Occasionally, fill in on-site to support the site team and work directly with students
- Perform quality assurance reviews and implement corrective action plans when needed
- Oversee curriculum integration and implementation aligned with district wellness goals and Elevo standards
- Provide leadership, coaching, and professional development to Regional Program Training Manager(s) (RPTMs) and Certified Wellness Coach staff
- Support onboarding, training, and backfill training for new and existing staff
- Participate in and support recruitment, interviewing, and hiring processes for Elevo coaches
- Support performance management, growth planning, and upskilling of staff
- Serve as the primary day-to-day district point of contact for programming
- Build and maintain strong relationships with district leadership, principals, assistant principals, counselors, after-school staff, and other partner agencies.
- Lead site-level planning conversations to align wellness services with school needs and priorities
- Identify emerging site or district concerns and develop proactive solutions and action plans
- Partner with internal teams, including Talent, Curriculum, and Marketing, to support program implementation
- Communicate talent needs, program updates, and resource gaps to appropriate internal stakeholders
- Ensure program compliance with contractual, state, and organizational standards
Required:
- 4–6 years of experience in program operations, staff management, or education-based program leadership
- Ability to travel to sites regularly (4-5 times per week or as needed)
- Strong stakeholder management and customer service experience
- Associates or Bachelor’s degree in Social Work, Human Services, Addiction Studies or Psychology.
- Experience supporting student wellness, behavioral health, counseling, or student intervention programs
- Will be required to register with the California Department of Health Care Access and Information. Elevo will help with completing the registration process.
- Experience working within K–12 school systems or student support services
- Experience overseeing data tracking, compliance reporting, or student service documentation
- Experience leading multidisciplinary or specialized service teams
- Strong operational and program quality management
- Ability to lead specialized service programs with attention to compliance and fidelity
- Relationship-driven leadership style with strong communication and collaboration skills
- Strategic thinker with strong problem-solving abilities
- Highly organized with strong attention to detail and data analysis skills
- Comfortable facilitating trainings and presenting to school and district stakeholders
This position's target annual base pay range is $75,000 - $80,00. Final pay determinations may depend on various factors, including, but not limited to, experience level, education, geographical location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer. Read Elevo's Privacy Policy HERE.
Salary : $8,000 - $75,000