Case Manager

Description:

Salary: $23.07 hourly. Salary is Non-Negotiable. The successful candidate will be hired at the minimum hourly rate. The position is currently funded until June 30, 2026. Funding for this position beyond June 30, 2026 is subject to approval.

This position is posted until 12/18/2025.

This case manager is responsible for monitoring all participants in the post adjudicatory track of Miami-Dade Adult Drug Court to facilitate the successful completion of drug court. This person maintains open communication with the Miami-Dade Adult Drug Court judge and staff, State Attorney’s Office, Public Defender’s Office, Department of Corrections, treatment providers, medical practitioners, volunteers, community and state programs, participants and family members. In addition, this case manager will serve as a liaison with the participants’ probation officer and other agencies to provide “best practice” services to these participants, gather and track up-to-date case information, prepare analysis for the court, and make recommendations regarding treatment planning for the participants. This position will report to and work closely with the Adult Drug Court Coordinator.

This position is eligible for a hybrid remote/onsite work schedule after a 90-day period, in accordance with Circuit policies and procedures.

Responsibilities:

• Coordinates participants’ referrals, admission, intake screening and discharge planning.
• Conducts case management assessments.
• Assesses participants’ treatment needs and coordinates treatment planning.
• Attends treatment-planning sessions, supervision sessions and staffing.
• Involves participants in individualized treatment planning.
• Collaborates with treatment staff on treatment planning.
• Monitors participants’ satisfaction with their respective treatment plan.
• Reports to the court each participant’s treatment progress and any non-adherence treatment issues.
• Provides accurate and updated information to court at scheduled court appearances.
• Closely monitors the progress of participants through effective communication with treatment providers.
• Consults with team members regarding the ongoing adjustment and general care of each participant.
• Maintains weekly contact with participant’s assigned probation officer and notify probation officer of any program violations.
• Maintains contact with appropriate referral sources during participants’ treatment in drug court.
• Conducts (at least) weekly individual monitoring sessions with participants on assigned case load.
• Maintains contact with program participants by completing home visits, employment visits, and meetings at treatment centers.
• Engages support system of the participant as a part of the treatment process to facilitate recovery.
• Links participants or their respective family to appropriate community resources, including mental health and trauma services, housing assistance, vocational counseling, public assistance and educational services.
• Provides crisis intervention as needed to participants.
• Obtains releases for all parties to be contacted on behalf of each participant in adherence with confidentiality laws.
• Accurately records and maintains the required documentation in the participants’ electronic file.
• Assists with urinalysis drug testing.
• Attends in-service and educational trainings as assigned.
• Conducts self in a professional manner with all participants and staff.
• Addresses any concerns with direct supervisor.
• Communicates and problem solves via the chain of command.
• Maintains acceptable overall attendance.
• Reports to work alert and appropriately dressed, maintaining cleanliness and hygiene.
• Refrains from abusive, immoral or other unacceptable conduct, behavior or language.
• Maintains flexibility and adaptability to expected and unexpected changes in the work environment.
• Reports personal symptoms of suspected illness of contagious disease to supervisor.
• Reports incidents, accidents and occurrences in accordance with policies and procedures.
• Performs court related duties and other tasks as assigned.

Qualifications:

• Bachelor’s degree from an accredited four year college or university with course work in psychology, sociology, mental health counseling, or a related field.
• Three (3) years of related professional experience.
• Bilingual in English and Spanish preferred.

Knowledge, Skills and Abilities (KSAs):

• Ability to demonstrate excellent writing and verbal skills, utilizing correct English grammar, spelling and punctuation, as well as, express ideas clearly and concisely when presenting in court.
• Ability to establish and maintain effective working relationships with others, including judges, judicial staff, supervisor, coworkers, and other agency personnel.
• Ability to deal tactfully with the public.
• Ability to understand and adhere to court policies and procedures, which include policies concerning: personal conduct, workplace violence, safety, drug and alcohol-free workplace, computer and telecommunications use, e-mail/internet use and confidentiality.
• Ability to use independent judgement and discretion concerning confidential information.
• Proficiency in Microsoft Word, Microsoft Excel, Microsoft Teams, and other online platforms such as Zoom.
• Ability to plan and prepare reports.
• Ability to organize work, establish priorities and meet deadlines.
• Ability to work under stressful conditions and be flexible in relation to department needs.
• Ability to work as a team player.
• Ability to seek out learning experiences and incorporate new knowledge into practice.
• Ability to provide crisis intervention if needed.
• Knowledge of the Diagnostic and Statistical Manual of Mental Health Disorders, 5th edition (DSM-V).
• Knowledge of state and federal statutes regarding patient confidentiality laws.
• Knowledge of mental health and substance use disorders and the process of accessing treatment resources in Miami-Dade County.
• Knowledge of 12-Step Programs Alcoholic Anonymous (AA), Narcotics Anonymous (NA) Smart Recovery and Double Trouble.
• Knowledge of Drug-Free workplace policies.

Working Conditions/Physical Demands/Licenses Certifications:

Working Conditions:

• Moderate noise; business office setting.

Physical Demands:

• Work involves a significant amount of standing, walking, sitting, talking, listening, and reaching with hands and arms; must be able to transfer up to 10 pounds.

Licenses Certifications:

• Valid Florida driver’s license with an approved insurance carrier required if personal vehicle will be used to maintain contact with program participants outside of courthouse locations.