What are the responsibilities and job description for the Technical Manager - Northeast Territory position at Elevator Services Group?
Position: Technical Manager – Northeast USA
Location: Remote (Must be based in the Northeast region)
Employment Type: Full-Time
About the Opportunity
Our recruiting team is proud to partner with a global leader in innovative mobility solutions—helping people move safely and comfortably in homes and public spaces. We’re looking for an experienced Technical Manager to support and train dealer partners across the U.S.
If you’re passionate about technical training, hands-on installation, and helping others succeed in the stairlift and platform lift space, this role might be for you.
What You’ll Do
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Deliver engaging technical training—both in-person and virtual—focused on stairlift and platform lift installation and maintenance.
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Support dealer partners on-site during installations, offering hands-on coaching and ensuring safety and quality standards are met.
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Provide reliable phone and email support to troubleshoot installation or product issues.
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Work closely with dealers to promote best practices and elevate the customer experience.
What You Bring
Experience & Education:
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High school diploma or equivalent required; Bachelor’s degree or equivalent work experience is a plus.
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At least 2 years of hands-on experience installing and servicing stairlifts (required).
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Prior experience in technical training—especially in the elevator or mobility space—is a plus.
Skills:
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Clear, confident communication and presentation skills.
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Strong problem-solving and troubleshooting abilities.
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A passion for teaching and helping others succeed.
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Self-driven, organized, and able to manage your time independently.
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Comfortable using Microsoft Office and Microsoft Teams.
Perks & Details
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Competitive base salary with bonus/incentive potential
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Company vehicle and fuel card
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50%–75% travel required across the Northeast, plus occasional U.S., Canada, or international travel for training or events
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Work remotely from your home base in the Northeast
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Comprehensive onboarding and product training provided
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Supportive, values-driven team culture (customer-focused, respectful, responsible)
Reporting To:
Senior Technical Manager, North America
How to Apply:
If this sounds like the right fit for you, please send your resume and a brief cover letter outlining your experience with stairlift installations and/or technical training.
Note: Only candidates selected for interviews will be contacted. We appreciate your interest!