What are the responsibilities and job description for the Front Desk Staff N position at Elevation Corporate Health?
Why You’ll Love Working at Aspiria Fitness Aspiria Fitness isn’t your average fitness center — we’re a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do:
???? New and Modern Equipment: We’re constantly updating our fitness floor with top-of-the-line strength and cardio equipment.
???? Unique Group Classes: From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged.
???? Wellness Focus: On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy.
???? Community Energy: We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be.
???? Team Atmosphere: You’ll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment.
Hours: 4:45AM to 10:00AM Monday - Thursday and weekends.
Essential Functions:
CUSTOMER SERVICE
Anticipate member needs and provide proactive service during peak and non-peak times
Engage with members on a one-on-one basis, providing education, support and ensuring their safety
Provide prompt response to medical emergencies and complete required documentation with proficiency
Ensure proper and accurate membership processing procedures are followed
Listen, cooperate, and be respectful towards all team members, members, and client(s)
Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged
Be readily available to answer questions, assist members and support fellow team memb
Demonstrate proactive communication to keep General Manager informed of important program and client developments
ADMINISTRATION
Ensure proper membership processing procedures are followed
Respond to emergency situations in accordance with Elevation Health and client site policy
Report all maintenance, facility and risk management items promptly
Communicate professionally and respond promptly to emails, phone calls and member inquiries
Promote available member services and programs
Enforce facility policies and procedures
Review company communications and complete action items by established due dates
OTHER
Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel
Meet and support objectives, goals and initiatives of the specific Elevation team
Contribute new ideas, seek internal and external resources to support the goals of the teams
Adheres to timelines, produces quality work, show initiative by taking on team responsibilities
Attend and actively participate in team meetings
Seek out internal/external resources and explore opportunities for professional growth
Other duties as assigned
Skills, Qualifications, and Requirements:
Education: High School Diploma
CPR/AED certification required
Excellent verbal/written communication, customer service, and presentation skills
Excellent computer skills including Microsoft and Google Suite
Maintain all required certifications throughout duration of employment
Show support for company values through participation in Elevation programs and meetings
Adhere to policies and procedure outlined in the Elevation Handbook
Adheres to site uniform policy/Elevation Health dress code
Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement