Digital Operations Lead

At Elevation Church, we look to link arms in ministry with those who are passionate about stepping into their God-given calling. While we’re a staff from all different backgrounds and walks of life, our mission is the same - to reach people with the Gospel. We’re grounded in scripture and guided by our values, so check out our website (www.elevationchurch.org) to be sure you’re aligned before you step into the application process with us, particularly paying attention to our Beliefs and our Code.

Responsibilities

• Define and optimize team workflows, sprint structures, and operational processes.
• Establish and maintain documentation standards for projects, releases, and team practices.
• Coordinate release governance — ensuring readiness, QA, and rollout planning.
• Manage stakeholder communication, providing clear updates and visibility into progress.
• Support beta testing, user feedback loops, and product validation processes.
• Partner with the Digital Experience Team on roadmapping and prioritization to align delivery with vision.
• Identify and resolve cross-team dependencies between UX, development, and ministry partners.
• Drive continuous improvement, helping the team work smarter and more predictably.
  
  

MUST-HAVES

• Active participation in a church (we look for a lifestyle of inviting people to church, volunteering, generosity, and prioritizing community)
• Proven ability to build and scale operational systems in cross-functional environments.
• Strong understanding of Agile methodologies, backlog management, and release planning.
• Excellent communication and facilitation skills across technical and non-technical teams.
• Demonstrated experience improving workflow efficiency and process clarity.
• Ability to manage multiple concurrent initiatives with attention to detail.
  
  

NICE-TO-HAVES

• Familiarity with Elevation Church
• Experience working in a church or non-profit environment
• Experience with web and mobile product development (preferably modern stacks).
• Familiarity with tools like Jira, Asana, or ClickUp for backlog and workflow management.
• Background in game, media, or digital product operations (e.g., release governance, live service delivery).
• Exposure to data-driven product environments — using metrics to inform process improvements.
  
  

DAY-TO-DAY

• We’re a Sunday-Thursday work environment. Monday-Thursday, we’re in the office (8:30AM - 5PM); on Sunday, we’re supporting the weekend worship experience either directly in our roles or by choosing a weekly serving opportunity at one of our Elevation Church campuses.
• There’s a lot to accomplish each week, so we’re pretty fast-paced. We’re also not afraid to pivot a strategy or project quickly to meet the needs of the weekend - adaptability is a key competence for us.
• Yes, we work hard. But we’re good at playing hard, too. We’re a creative staff, so there’s no shortage of activities around our offices to have some fun!
• You can’t help but grow on our staff. You’ll be around some incredible people. Professional development opportunities will be all around you, both in structured and unstructured ways.
• We expect you to be disciplined in your spiritual practices - be in your Bible, spend time with the Lord in prayer, meditate on and apply the weekly sermon.
• Bring your full self to every project, conversation, and initiative at hand.
  
  

Benefits

• Elevation Church pays 100% of every employee’s medical benefits for full-time staff
• 403b with 4% match
• Dental & Vision benefits
• Paid time off for life, vacations, and rest
• Elevation Church subsidized 6 sessions of counseling annually
• Basic Life Insurance for employee, spouse, and child(ren)