What are the responsibilities and job description for the Human Resources Manager position at Elevated Facility Services?
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world-class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.
Both Elevated and APi Group share a commitment to creating a people-first culture that focuses on leadership development and professional growth. APi Group’s purpose, We Build Great Leaders, drives both companies to empower employees at all levels. Whether at the local level or within the broader APi network, our teams are guided by a distinct leadership culture that fosters collaboration, innovation, and excellence. Together, we are redefining elevator services with entrepreneurial spirit, superior service, and a shared vision of becoming the global standard of excellence.
Job Summary
The Human Resources Manager is a strategic and operational leader responsible for overseeing the full spectrum of human resources activities. This role serves as a key partner to senior leadership and operations, ensuring that people strategies directly support business performance, growth objectives, and organizational culture.
The HR Manager provides hands‑on leadership across employee relations, talent management, compliance, performance management, and workforce planning while ensuring consistent application of company policies and employment practices. Acting as both a trusted advisor and an accountable owner of HR execution, this role balances strategic thinking with day‑to‑day problem solving in a fast‑paced, field‑based environment.
The ideal candidate brings strong business acumen, sound judgment, and the ability to influence leaders at all levels. The HR Manager proactively identifies risks and opportunities, uses data to inform decisions, and champions initiatives that enhance employee engagement, leadership capability, and organizational effectiveness. This role plays a critical part in fostering a positive, compliant, and high‑performance workplace culture aligned with company values.
Key Responsibilities
Both Elevated and APi Group share a commitment to creating a people-first culture that focuses on leadership development and professional growth. APi Group’s purpose, We Build Great Leaders, drives both companies to empower employees at all levels. Whether at the local level or within the broader APi network, our teams are guided by a distinct leadership culture that fosters collaboration, innovation, and excellence. Together, we are redefining elevator services with entrepreneurial spirit, superior service, and a shared vision of becoming the global standard of excellence.
Job Summary
The Human Resources Manager is a strategic and operational leader responsible for overseeing the full spectrum of human resources activities. This role serves as a key partner to senior leadership and operations, ensuring that people strategies directly support business performance, growth objectives, and organizational culture.
The HR Manager provides hands‑on leadership across employee relations, talent management, compliance, performance management, and workforce planning while ensuring consistent application of company policies and employment practices. Acting as both a trusted advisor and an accountable owner of HR execution, this role balances strategic thinking with day‑to‑day problem solving in a fast‑paced, field‑based environment.
The ideal candidate brings strong business acumen, sound judgment, and the ability to influence leaders at all levels. The HR Manager proactively identifies risks and opportunities, uses data to inform decisions, and champions initiatives that enhance employee engagement, leadership capability, and organizational effectiveness. This role plays a critical part in fostering a positive, compliant, and high‑performance workplace culture aligned with company values.
Key Responsibilities
- Partner with VP People Leader to align HR strategies with business objectives
- Lead initiatives related to growth, M&A and process improvement
- Manage complex employee relations matters, investigations, and corrective actions
- Coach managers on performance management, documentation, and conflict resolution
- Champion organizational culture by reinforcing company values, promoting employee engagement, and supporting initiatives that foster a positive and inclusive work environment
- Support onboarding, the new hire experience and retention initiatives
- Identify development needs and succession planning opportunities
- Ensure compliance with federal, state, and local employment laws
- Maintain and enforce company policies, procedures, and HR best practices
- Leverage HRIS and reporting tools to track trends and inform decision‑making
- Analyze HR metrics related to turnover, engagement, performance, and compliance
- Drive continuous improvement in HR processes and systems
- Bachelor’s degree required
- Degree in Human Resources or related field preferred
- 5-8 years of progressive human resources experience, including leadership responsibility
- HR certification (PHR, SPHR, SHRM‑CP, SHRM‑SCP) preferred
- Strong knowledge of federal, state, and local employment laws and HR best practices
- Experience supporting multi‑site or field‑based organizations preferred
- Proficiency in MS Office (Outlook, Word, Excel)
- Competitive pay
- Medical, Dental, Vision insurance
- 401(k) match toward your retirement account
- Opportunities for future advancement within Elevated and APi Group
- Supportive, people-first workplace with leadership development resources