Solutions Architect

WHO WE ARE AND WHAT WE ARE PASSIONATE ABOUT:

Elevate is a nonprofit organization headquartered in Chicago. We design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy reach those who need them most. We're pursuing our mission of a just and equitable world where everyone has affordable heat, power, and water in their homes and communities. We are growing nationally – expanding the reach of our programs, services, and research in collaboration with partner organizations.

OUR PEOPLE AND CULTURE:

At Elevate, our organization's greatest asset is the people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We want our team to challenge conventional thinking in pursuit of innovation. We seek dynamic, hardworking individuals inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff well-being and career development opportunities, there's no better place to grow your career than Elevate.

Solutions Architect

The Solutions Architect designs and champions robust, scalable technical solutions, bridging complex business needs with technical implementation to enable Elevate’s program delivery and strategic objectives. This role’s primary focus is ensuring all data services and applications align with architectural best practices and a long-term vision. As a vital part of the Technology Data Services (TDS) team, the Solutions Architect supports Elevate’s overall function and mission by fostering innovation and efficiency across our product-oriented teams. The Solutions Architect has the opportunity to shape the technical future of a mission-driven organization, working across diverse product areas and leveraging a blend of business acumen, enterprise architectural thinking, and hands-on Salesforce experience.

The Solutions Architect reports to the Director, Technology Data Services. This position is remote and is headquartered in Chicago, IL.

Responsibilities

• Own the system architecture and integration patterns across all data services and applications, including Salesforce and web platforms.
• Lead the design of comprehensive, scalable, and secure technical solutions that align with Elevate’s strategic goals and business requirements.
• Evaluate and recommend technology stacks to ensure the scalability, performance, and security of solutions.
• Serve as a subject matter expert for technical design and data management, providing authoritative guidance.
• Provide direct technical guidance and mentorship to product-oriented development teams, fostering best practices and architectural adherence.
• Lead the development team’s technical kick-off meetings and actively participate in business feature and epic meetings.
• Collaborate closely with Program Leads, Business Analysts, Salesforce developers, and administrators on solution and improvement development.
• Create technical documentation to support feature development, ensuring clarity and maintainability.
• Identify and mitigate technical risks and impediments throughout the solution lifecycle, proactively addressing potential challenges.
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field is required; a Master’s degree is preferred
• At least six (6 ) years of progressive experience in software development, architecture, or technical consulting, with at least three (3 ) years specifically in a Solutions Architect or similar lead design role
• Demonstrated experience working with Salesforce platforms and web technologies in an integrated environment is essential
• Possesses deep expertise in enterprise architecture principles, system integration patterns, and cloud-based solutions
• Demonstrates strong proficiency in Salesforce architecture (Sales Cloud, Service Cloud, Experience Cloud, Apex, Lightning components) and web technologies (e.g., modern JavaScript frameworks, APIs, CMS)
• Exhibits exceptional analytical, problem-solving, and critical thinking abilities
• Displays excellent communication and interpersonal skills, capable of effectively conveying complex technical concepts to both technical and non-technical stakeholders
• Demonstrates strong leadership qualities, including the ability to influence, mentor, and drive consensus across diverse teams
• Is highly proactive, detail-oriented, and committed to continuous learning and improvement
• Salesforce Architect certifications (e.g., Application Architect, System Architect) are highly preferred
• Other relevant certifications in cloud platforms (e.g., AWS, Azure) or enterprise architecture frameworks (e.g., TOGAF) are a plus
• Ability to operate a computer and other office productivity machinery
• Ability to communicate effectively in a remote and in-person setting

Compensation

The total compensation for this position includes health and welfare benefits (medical, dental, vision, etc.), defined contribution benefit (401k with contribution), professional development, generous paid time off policies, and a flexible schedule. This is an exempt individual contributor position with a salary range of $100,000 – $110,000, based on experience.

Anti-Discrimination Policy

Elevate is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation, and training.

ADA Accommodation

Elevate will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace, and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship to Elevate. Contact the People Team with any questions or requests for accommodations.