Referral Relationship Manager

About Us:

Dental Implants GPS is seeking a skilled and dynamic Dental Referral Manager to join our team. This role is crucial in expanding our network by establishing and nurturing relationships with general dental practices, ultimately driving referrals to our specialized dental implant center. The ideal candidate will possess a strong background in dental healthcare networking, sales, or marketing, with a proven track record of generating business through relationship building. 

Compensation: Base :$85,000 - $95,000 plus commission (OTE: $150,000)

Location: Various Locations (Reseda, CA)
Type: Full-Time
Reporting to: Regional Director, Operations

Key Responsibilities:

Referral Network Development:

• Actively identify, pursue, and establish relationships with general dental practices within the designated area.
• Conduct regular visits to dental practices to promote our services and foster professional connections.
• Develop and implement strategies to increase the number of referrals from existing and new dental practices.

Relationship Management:

• Maintain and strengthen relationships with current referring practices through regular communication and follow-up.
• Address concerns and queries of referring practices promptly to ensure a high level of satisfaction and trust.
• Organize and participate in networking events, seminars, and workshops relevant to the dental industry to enhance visibility and network reach.

Marketing and Promotion:

• Collaborate with the marketing team to create and distribute promotional materials tailored to the dental community.
• Utilize social media and other digital platforms to enhance referral networks and engage with potential referring practices.
• Educate potential referring practices about the benefits and specifics of dental implants offered at Dental Implants GPS.

Performance Tracking and Reporting:

• Monitor and analyze referral patterns to identify trends, successes, and areas for improvement.
• Regularly report to senior management on referral statistics, network growth, and any challenges faced.
• Collaborate with the internal team to align referral efforts with overall business objectives.

Travel:

• Travel between dental office locations to ensure a broad network.
• Attendance at study club meetings and after hour events.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience in sales, marketing, or networking within the healthcare or dental industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proven ability to build and maintain professional relationships.
• Knowledge of dental practices and terminology, especially related to dental implants (preferred).
• Proficiency in CRM software and MS Office.