What are the responsibilities and job description for the Regional Director of Operations position at Elevate Respiratory Therapy Group?
Regional Director of Operations
Elevate Respiratory Therapy Group, LLC
Who We Are (Why Elevate)
At Elevate, we help Skilled Nursing Facilities deliver consistent, high-quality respiratory care that measurably improves residents’ lives. We’re growing fast, we’re relentlessly compliant, and we believe great operators make great clinicians even better. As Regional Director of Operations, you’ll shape outcomes across multiple SNFs—building people, processes, and partnerships that move the needle.
Role Summary
Lead regional operations for respiratory therapy services across a portfolio of Skilled Nursing Facilities (SNFs). This is a hands-on leadership role with frequent regional travel. You’ll partner with facility IDTs and Elevate teams to drive quality, compliance, culture, and growth—while keeping reimbursement clean and predictable.
--Key Responsibilities --
Facility Engagement & Relationships
- Visit each facility regularly (at least monthly); be the primary Elevate point of contact
- Build trust with Administrators, DONs, IDTs, and Elevate staff; remove friction quickly
Quality Assurance & Compliance
- Manage to Key Compliance Indicators (KCIs)
- Facilitate weekly and month-end triple-check participation for documentation and billing readiness
- Oversee audits; coach corrective actions; uphold state/federal/Medicare requirements
- Ensure Documentation Timeliness & Accuracy (progress notes, POCs, signatures, frequency adherence)
Culture & People Leadership
- Know every therapist’s strengths and growth areas; coach, recognize, and develop
- Celebrate milestones and run a monthly culture-building touchpoint with Elevate staff & IDT
- Champion safety; ensure regular safety huddles and follow-through on action items
Staffing & Development
- Recruit, onboard, and schedule RTs/support staff to align supply with clinical demand
- Run frequent 1:1s and performance check-ins; build a bench of future leaders
- Escalate major operational or compliance issues to the executive team promptly
Strategy & Growth
- Grow census and footprint through purpose-driven weekly outreach
- Deepen relationships with administrators, regionals, owners, and referral sources
- Track industry trends; translate insights into durable operating advantages
Communication & Reporting
- Provide concise, periodic updates on quality, compliance, growth, and financial health
- Broadcast wins and learning across the region; model Elevate’s Core Values
Preferences
- Bachelor’s in healthcare admin, business, or related
- 3–5 years in healthcare operations; multi-facility/SNF experience is a plus
- Working knowledge of healthcare compliance, documentation, and reimbursement
- Evidence of driving growth and improving margins without cutting corners
- Strong relationship builder; crisp communicator; data-literate operator
- Comfortable traveling frequently within the region
Working Conditions
- Frequent regional travel to SNFs
- Daily collaboration with facility leadership, IDTs, and Elevate teams
- Professionalism, confidentiality, and respect for patient privacy required
Compensation & Benefits
- Competitive base performance bonus tied to KCIs and growth metrics
- 100% employer-paid health, dental, and vision coverage (employee)
- 401(k) with company contribution, PTO, and paid holidays
- Real career growth in a scaling, mission-driven company
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
