What are the responsibilities and job description for the Certified Medical Assistant / Allergy Tech position at Elevate ENT Partners?
Administrative Duties
As a Medical Assistant/Allergy Tech working in an Ear, Nose, and Throat (ENT) clinic, your responsibilities typically involve a combination of administrative and clinical tasks. Here's a detailed job description:
As a Medical Assistant/Allergy Tech working in an Ear, Nose, and Throat (ENT) clinic, your responsibilities typically involve a combination of administrative and clinical tasks. Here's a detailed job description:
- Patient Scheduling: Schedule patient appointments, surgeries, and follow-up visits, ensuring efficient use of time slots and coordination with other staff members.
- Patient Registration: Greet patients, collect demographic and insurance information, and update electronic medical records (EMRs) accurately.
- Insurance Verification: Verify patient insurance coverage, obtain authorizations for procedures or tests, and assist patients with insurance-related inquiries.
- Medical Records Management: Maintain organized and up-to-date medical records, including filing, scanning, and retrieving documents as needed.
- Billing and Coding: Assist with billing processes, including coding procedures and services accurately to ensure proper reimbursement.
- Supply Management: Monitor inventory levels of medical and office supplies, restock as needed, and coordinate supply orders with the administrative team.
- Communication: Facilitate communication between patients, physicians, and other healthcare providers, both in person and over the phone.
- Patient Preparation: Escort patients to examination rooms, obtain vital signs (blood pressure, pulse, temperature), and prepare patients for procedures or examinations.
- Allergy Testing: Perform allergy skin testing, including prick tests and intradermal tests, and interpret results under the supervision of a physician.
- Immunotherapy Administration: Administer allergy immunotherapy injections according to physician orders, following established protocols and safety guidelines.
- Patient Education: Educate patients about allergy triggers, avoidance strategies, medication usage, and the purpose of allergy testing and immunotherapy.
- Assist with Procedures: Assist physicians during ENT procedures, such as ear irrigation, nasal endoscopy, or throat examinations, by providing support and maintaining a sterile environment.
- Documentation: Document patient assessments, procedures performed, and treatment plans accurately in EMRs, ensuring compliance with regulatory standards and clinic protocols.
- Safety and Infection Control: Adhere to infection control protocols, maintain cleanliness and sterilization of equipment, and promote a safe environment for patients and staff.
- Education: High school diploma or equivalent. Completion of a medical assistant program or certification as an allergy technician may be required or preferred.
- Certification: Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) may be required. Additional certification as an Allergy Technician (CMAA) or Certified Clinical Allergy Specialist (CCAS) is desirable.
- Experience: Prior experience in a medical office setting, especially in ENT or allergy clinics, is advantageous.
- Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, proficiency in EMR systems, and knowledge of medical terminology and allergy testing techniques.
- Licensure: MA License Preferred