Strategic Customer Account Manager

Our company helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People here care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards

About the team

You will be a key member of the Strategic Accounts Team in North America. Customers include 20% of Fortune 500, including Amazon, Microsoft, Uber, Goldman Sachs, JPMorgan, Ford, Disney, etc. This is stellar opportunity to join a tenured team supported by strong, stable leadership and a history of high achievement.

We are seeking candidates based in a major West Coast metro with convenient access to a major airport. Ideal locations include the San Francisco Bay Area (preferred), Los Angeles/San Diego, or Seattle.

Candidates in the Bay Area are welcome to work from our office on a flexible basis — no set schedule required.

About the role

We are looking for an accomplished sales professional to take full ownership of driving New Business deals with Prospects in organizations Headquartered in North America with greater than 10,000 Employees. If you thrive in fast-moving environments, love the challenge of building pipeline, and have a strong bias for action you will be successful. This role demands Grit, Collaboration, Creativity, and Extreme Ownership.

What you’ll do

Drive outbound motion – Identify, target, and engage with customers

Identify Opportunities – Partner with Growth Team to identify opportunities and generate demand with strategic prospects.

Close deals and deliver revenue – Execute with urgency to grow the business.

Develop strong relationships – Work with key decision-makers in Talent Acquisition, Engineering, HR, L&D, and technical leadership across prospective customers.

Be the voice of the customer – Provide feedback to the product team to influence the roadmap and enhancements.

Collaborate cross-functionally – with sales, marketing, product, and customer success teams.

Maintain accurate forecasts and pipeline visibility, focusing on deal execution, customer health, and expansion readiness.

You will thrive in this role if

You thrive on building pipelines, chasing deals, and closing wins.

You excel in ambiguity, thrive in startup-like environments, and create structure where needed.

You take full ownership of results and do whatever it takes to drive success.

You simplify complex ideas and effectively articulate value to diverse stakeholders.

You are customer-obsessed. You deeply understand customer pain points and are driven to solve them.

Are skilled at engaging HR/Talent & Technical decision-makers, helping them navigate hiring and workforce planning goals.

What you will bring

5-10 years of experience in B2B sales, preferably in SaaS, HRTech, or EdTech.

Proven success in an early-stage startup, thriving in a fast-paced, high-growth environment, would be an advantage.

Strong hunting and deal-closing skills with a track record of winning new business.

Experience selling to TA, HR, L&D, and technical leadership is a plus.

Excellent negotiation and closing skills, ensuring successful deal execution.

Ability to adapt and iterate based on customer feedback, refining strategies for success.

What you will also bring

Experience working with Fortune 500 Companies.

Grit – You have the perseverance and resilience to navigate challenges, stay persistent in solving customer problems, and push forward to deliver meaningful outcomes.

Curious – You constantly seek to understand your customers’ goals, challenges, and industry trends, asking insightful questions that uncover opportunities.

Relationship-Oriented – You build deep, meaningful connections with customers, acting as a trusted partner who is invested in their long-term success.

Strong Communicator – You can articulate complex ideas clearly, tailor messaging to different audiences, and engage effectively with customers and internal teams.

Expert – You develop a deep understanding of HackerRank’s platform, industry best practices, and customer use cases to provide high-value strategic guidance.

Organized – You manage multiple accounts, track key milestones, and maintain up-to-date reporting, ensuring customers receive proactive, structured engagement.

Collaborative – You work seamlessly across teams, bringing together Customer Account Teams, Product, and Marketing, etc., to meet customer needs.