What are the responsibilities and job description for the Marketing Automation & Intelligence Manager position at Elevate Aviation Group?
Description
Job Title- Marketing Automation & Intelligence Manager
Department- Marketing
Reports to- Chief Marketing Officer
Location- Dallas, TX
Who We Are-
Founded in 1995, Elevate Aviation Group is the parent organization uniting Elevate Jet, Private Jet Services (PJS), and Elevate MRO under one standard of aviation excellence. We operate in the space between small operators and faceless corporations – large enough to deliver global capability, yet agile enough to provide true personal service. As we enter our fourth decade, we’re revolutionizing how we approach the market, combining decades of operational expertise with modern technology to deliver certainty, safety, and seamless experiences across every stage of private aviation – from charter to acquisition, management, and maintenance.
Summary Of Position-
The Marketing Automation & Intelligence Manager plays a foundational role in shaping how Elevate Jet grows, communicates, and scales. Reporting directly to the Chief Marketing Officer, this role owns the systems, data, and workflows that power Elevate Jet’s marketing engine across its entire offering, from on-demand booking and concierge private jet services to ownership solutions including advisory, aircraft management, and maintenance.
As Elevate Jet brings new digital capabilities to market, including the Elevate Jet app, this position ensures that CRM infrastructure, lifecycle automation, and analytics are designed to support acquisition, engagement, and long-term relationships across all service lines. The role is central to connecting marketing activity to qualified demand, actionable intelligence, and alignment between marketing, sales, and operational teams.
This is not a traditional email marketing role. It is a systems-driven role for someone who understands how data, automation, and emerging technology enable disciplined, scalable growth in a high-consideration service environment.
Essential Duties & Responsibilities-
CRM & Lifecycle Management (Elevate Jet)
Knowledge, Skills & Abilities-
Job Title- Marketing Automation & Intelligence Manager
Department- Marketing
Reports to- Chief Marketing Officer
Location- Dallas, TX
Who We Are-
Founded in 1995, Elevate Aviation Group is the parent organization uniting Elevate Jet, Private Jet Services (PJS), and Elevate MRO under one standard of aviation excellence. We operate in the space between small operators and faceless corporations – large enough to deliver global capability, yet agile enough to provide true personal service. As we enter our fourth decade, we’re revolutionizing how we approach the market, combining decades of operational expertise with modern technology to deliver certainty, safety, and seamless experiences across every stage of private aviation – from charter to acquisition, management, and maintenance.
Summary Of Position-
The Marketing Automation & Intelligence Manager plays a foundational role in shaping how Elevate Jet grows, communicates, and scales. Reporting directly to the Chief Marketing Officer, this role owns the systems, data, and workflows that power Elevate Jet’s marketing engine across its entire offering, from on-demand booking and concierge private jet services to ownership solutions including advisory, aircraft management, and maintenance.
As Elevate Jet brings new digital capabilities to market, including the Elevate Jet app, this position ensures that CRM infrastructure, lifecycle automation, and analytics are designed to support acquisition, engagement, and long-term relationships across all service lines. The role is central to connecting marketing activity to qualified demand, actionable intelligence, and alignment between marketing, sales, and operational teams.
This is not a traditional email marketing role. It is a systems-driven role for someone who understands how data, automation, and emerging technology enable disciplined, scalable growth in a high-consideration service environment.
Essential Duties & Responsibilities-
CRM & Lifecycle Management (Elevate Jet)
- Own and administer HubSpot as the central CRM across Elevate Jet’s on-demand booking platform, concierge private jet services, and ownership solutions, including advisory, management, and maintenance
- Design, maintain, and optimize lifecycle stages, pipelines, lead scoring models, and data governance standards
- Ensure clean, accurate handoffs between marketing, sales, and operational team
- Build, manage, and optimize automated email and messaging journeys across Elevate Jet’s full client lifecycle, including inquiry, onboarding, nurture, re-engagement, and upsell
- Develop logic-based drip campaigns aligned to Elevate Jet’s service tiers, client segments, and go-to-market initiatives, including the Elevate Jet app
- Partner with marketing leadership and content teams to translate strategy into scalable automation programs
- Connect marketing engagement signals, including website behavior, inquiries, email engagement, and digital platform activity, to sales workflows
- Collaborate closely with sales leadership to support pipeline visibility, prioritization, and timely follow-up
- Help define and refine lead qualification criteria across Elevate Jet’s full range of services
- Monitor funnel performance, campaign effectiveness, and attribution across Elevate Jet’s services and digital platforms
- Build and maintain dashboards and reporting within HubSpot and integrated tools
- Translate performance data into clear insights and recommendations for marketing and sales leadership
- Evaluate and implement AI-powered tools that improve segmentation, personalization, enrichment, and operational efficiency
- Identify opportunities to automate reporting, analysis, and lifecycle logic
- Recommend improvements to Elevate Jet’s marketing technology stack
- Support integrations between Elevate Jet’s marketing systems, digital platforms, and operational workflows
- Ensure systems remain scalable as new services, memberships, and digital capabilities are introduced
- Identify inefficiencies and recommend process improvements
- Performs additional tasks as assigned by the company
Knowledge, Skills & Abilities-
- Advanced experience administering HubSpot, including workflows, automation, reporting, and integrations
- Strong analytical skills with the ability to translate data into informed action
- Demonstrated ability to align marketing systems with sales execution
- High attention to detail and commitment to data integrity
- Comfort working with AI tools and modern marketing technology
- Excellent written and verbal communication skills
- Highly organized, self-directed, and systems-oriented
- High degree of confidentiality and discretion
- Bachelor’s degree
- Minimum 5 years of experience in marketing operations, CRM management, or lifecycle marketing
- Proven experience supporting demand generation and sales alignment in a complex, service-based business
- Standard business hours are expected for this role, however there may be times when nights or weekends may be required to meet business needs
- Travel may be required up to 10%
- FLSA Status – Full time, exempt
- Lifting requirements – Up to 20 lbs
- U.S. work authorization is a precondition of employment. Applicants must be authorized to work for any employer in the U.S., both now and at all future times. The company is unable to sponsor or assume sponsorship of employment visas.