What are the responsibilities and job description for the Strategic Account Manager position at Elevance Health?
Strategic Account Manager
Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
- Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates.
How you will make an impact:
Achieves retention and growth targets through expert execution of sales process.
Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
Develops strategic business plans to address broker and/or client needs.
Conducts broker/agency education on pertinent topics.
Acts as primary customer contact.
Coordinates with internal partners to meet and exceed client expectations.
Drives opportunities for additional growth and product sales.
Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
Provides consultative and strategic sales knowledge to Large Groups with a solid understanding of client and company objectives.
Acts as a resource to team members and may assist with on-boarding of new sales associates.
Minimum Requirements:
Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
Sales license required where necessary or the ability to obtain within 60 days of hire.
Preferred Skills, Experiences and Capabilities:
Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
Experience in a client facing role preferred.
Insurance industry experience preferred.
Ability to travel locally/regionally preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
