What are the responsibilities and job description for the Patient Enrollment Specialist position at Elevance Health?
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Job Description
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The
Patient Enrollment Specialist
I is responsible for
newand existing patients.
This role involves outreach to patients, explaining the benefits of our programs, and guiding them through the enrollment process.
Location: Nashville, TN
Onsite -This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Alternate locations may be considered.
How You Will Make An Impact
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Job Description
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The
Patient Enrollment Specialist
I is responsible for
newand existing patients.
This role involves outreach to patients, explaining the benefits of our programs, and guiding them through the enrollment process.
Location: Nashville, TN
Onsite -This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Alternate locations may be considered.
How You Will Make An Impact
- Reviewing and prioritizing patient census.
- Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
- Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
- Meet or exceed enrollment targets and key performance indicators.
- Providing support by addressing inquiries and scheduling the initial and annual appointments.
- Enters documentation into the designated systems.
- Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer focused environment; or any combination of education and experience which would provide an equivalent background.
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Salary : $309,310
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