What are the responsibilities and job description for the Medical Assistant/Receptionist position at Elevance Health?
The Medical Assistant/Receptionist plays a crucial dual role in healthcare settings by providing both clinical support to medical staff and exceptional front-desk service to patients. This position demands excellent organizational skills, strong communication abilities, and a compassionate attitude to ensure smooth operation of the medical office and positive patient experiences.
Responsibilities
- Greet and check-in patients upon arrival, managing patient flow efficiently
- Schedule appointments and maintain accurate patient records
- Assist medical staff with clinical tasks such as taking vital signs and preparing patients for examination
- Answer phone calls and respond to patient inquiries professionally
- Handle administrative duties including billing, insurance verification, and filing
- Ensure the reception area is organized and welcoming at all times
- Coordinate communication between patients and healthcare providers
- Maintain confidentiality of patient information according to HIPAA guidelines
Salary : $25 - $30