What are the responsibilities and job description for the Front of House - Lake Oswego position at Elephants Delicatessen?
Description:
Job Type
Full-time
Description
Salary: $21.30 - $23.30/hour ($16.80/hour tips, which average an additional $5-$7/hour)
FLSA Status: Hourly Non-Exempt
Schedule: This is a full time position that requires weekend availability and some holidays, Tuesday-Thursday early to mid-day availability is required.
Requirements: Current Oregon Food Handler's card ,Current OLCC Permit
Location & Transportation: Elephants Lake Oswego is located at 3970 Mercantile Drive, Lake Oswego, OR 97035
Reliable transportation is required. Due to our location, dependable transportation to and from our store is essential.
About Elephants
A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has seven Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good.
Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. What we offer:
Elephants Delicatessen participates in the E- Verify program to confirm the employment eligibility of all newly hired employees.
Requirements:
The ideal candidate is a strong communicator who can balance hospitality with accountability in a fast-paced environment.
What You’ll Do
Job Type
Full-time
Description
Salary: $21.30 - $23.30/hour ($16.80/hour tips, which average an additional $5-$7/hour)
FLSA Status: Hourly Non-Exempt
Schedule: This is a full time position that requires weekend availability and some holidays, Tuesday-Thursday early to mid-day availability is required.
Requirements: Current Oregon Food Handler's card ,Current OLCC Permit
Location & Transportation: Elephants Lake Oswego is located at 3970 Mercantile Drive, Lake Oswego, OR 97035
Reliable transportation is required. Due to our location, dependable transportation to and from our store is essential.
About Elephants
A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has seven Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good.
Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. What we offer:
- Employer contributed vacation and sick time
- Mental Health Services
- 401(k) with 4% company match
- Training that will fast-track your culinary/hospitality career
- Free counseling and financial services
- Opportunities for advancement
- Discounts on our delicious made-from-scratch food
- Pet insurance
- Chance to win employee raffles
- Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
- A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection
Elephants Delicatessen participates in the E- Verify program to confirm the employment eligibility of all newly hired employees.
Requirements:
The ideal candidate is a strong communicator who can balance hospitality with accountability in a fast-paced environment.
What You’ll Do
- Provide exemplary customer service: task pivot and converse with customers
- Engage in active selling
- Sale and promotion of products; Help direct customers around the store and menu
- Maintain excellent product knowledge
- Produce all food and beverage items precisely according to Elephant's recipes
- Proper use equipment as specified by Manager and//or trainer
- Maintain a clean and orderly work area
- Cross-train in various FOH roles
- Reinforce service, sanitation, and food safety standards
- Monitor workflow and pace during peak hours
- Address guest concerns with professionalism and urgency
- Minimum of 1 year of customer service experience - food service or hospitality experience highly preferred
- Barista experience preferred but not required
- A genuine passion for hospitality and team development
- Strong communication and organization skills
- Ability to stay composed and solution-oriented under pressure
- High standards for cleanliness, safety, and operational excellence
- Reliability, accountability, and a collaborative mindset
Salary : $5 - $7