What are the responsibilities and job description for the Retail Sales Associate / Customer Service position at Elements Massage?
Overview
Make an Impact. Build Relationships. Grow Your Career.
If you’re passionate about connecting with people, delivering exceptional service, and making a real difference in clients’ lives, this is more than just a retail job—it’s a rewarding career opportunity.
As a Retail Sales Associate, you’ll play a key role in helping clients prioritize their wellness while creating meaningful, lasting relationships. Every interaction is a chance to educate, inspire, and deliver an outstanding experience.
What You’ll Love About This Role
- Competitive hourly pay
- Performance-based bonuses tied to your success
- Commission opportunities on wellness plan sales
- Additional bonus earning potential
- Medical insurance benefits
- Complimentary bi-weekly massage—because your wellness matters too
What You’ll Do
- Guide clients through a proven, results-driven sales process
- Build strong relationships and inspire long-term loyalty
- Deliver exceptional, personalized customer experiences
- Turn feedback into opportunities to exceed expectations
- Help clients discover the value of ongoing wellness services
What Makes You a Great Fit
- You’re a natural communicator who loves connecting with people—and an even better listener
- You thrive in a sales-driven environment and enjoy hitting goals
- You have experience in retail sales, membership sales, or service-based industries (preferred)
- You’re passionate about delivering elevated, hospitality-level service
- You’re comfortable using scheduling and payment systems (training provided)
- You bring a positive, team-oriented mindset and want to contribute to a supportive workplace culture
If you’re motivated by helping others, driven to succeed, and excited to grow in a customer-focused, sales-oriented role—we’d love to meet you.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.