What are the responsibilities and job description for the Retail Sales Associate / Customer Service position at Elements Massage?
Overview
đ Join a Team That Changes LivesâOne Conversation at a Time Retail Sales Associate / Client Experience Specialist (Evening Shift) đ Allentown Studio | â°Â 3:00 PM â 9:30 PM, including Saturdays or Sundays | đ 3â4 shifts/weekAre you a natural connector who loves turning casual conversations into loyal relationships? At Elements Massage, our sales associates donât just ring up transactionsâthey help clients commit to wellness, one meaningful interaction at a time. đ¸ Whatâs In It for You?- $13â$15/hour depending on experience
- Monthly bonuses based on conversion success
- Complimentary massage or skincare every monthâyes, on the house đ
- Flexible scheduling & a calm, supportive atmosphere
- Engaging every client with purpose, empathy, and enthusiasm
- Listening closely and guiding newcomers into our Elements Wellness Program
- Turning feedbackâeven the tricky kindâinto rave reviews and lasting trust
- Promoting services and skincare with integrity and confidence
- Coordinating appointments through phone, email, and in-person chats
- Keeping our studio fresh, stocked, and inviting
- Prior experience selling memberships, services, or products in-person
- Hospitality skillsâmaybe from retail, spa, or customer service roles
- Comfort with simple scheduling and payment systems (weâll teach you!)
- A drive to support your team and uplift every client who walks through our doors
Responsibilities
- Promote services, skincare products and our Wellness Program, meeting performance goals
- Provide great customer service in person, through text/email and on the phone
- Schedule appointments on the phone and in person
- Maintain a clean facility by completing daily laundry and cleaning tasks
Legal Disclaimer
Š2023 Elements Therapeutic Massage, LLC (âETMâ). Each Elements MassageÂŽ studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise ownersâ studios are their employees, not those of ETM. Elements MassageÂŽ design are registered trademarks owned by ETM.Salary : $13 - $15