What are the responsibilities and job description for the Retail Sales Associate / Customer Service position at Elements Massage?
Overview
Elements Massage in Hingham is looking for an engaging and outgoing personality to lead the sales and customer service of potential clients and our current members. Our business is built on Wellness Program sales, and we award our team when we meet our objectives.
Responsibilities and Duties:
Elements Massage in Hingham is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in.
- Following our proven sales process to enroll clients into the Elements Wellness Program.
- Being the face of hospitality, whether on the phone or in the studio
- Ensuring the client appointment paperwork and payment process is efficient and accurate.
- Working as a team with our Managers and Massage Therapists to create an environment where clients are valued and respected.
Qualifications and Skills:
- The right candidate must prioritize communication with both clients and fellow staff
- Proficient knowledge and familiarity with up-to-date technology
- Problem-solving skills and the ability to multitask
- Prior retail sales or client care in a spa-like or similar environment preferred; selling memberships or services in-person to potential clients.
Studio Specific Benefits:
- $17.00 /hour depending on experience
- Monthly Bonuses (ongoing)
- Earned Paid Time Off (accrued)
- A complimentary monthly massage or facial at the studio
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.Salary : $17