Quality Assurance Lead (Locals Preferred)

Position: QA Lead

Grand Rapids, MI -Onsite

Employment Type: Contract

Position Overview:

• We are seeking a highly skilled and motivated QA Lead to oversee testing activities across software projects and programs.
• This role requires strong leadership, quality expertise, project management, and the ability to coordinate testing efforts across multiple teams and stakeholders.
• The QA Lead will drive the creation and execution of test strategies, ensure deliverables meet quality standards, and partner with cross-functional teams to deliver high-quality software solutions

Key Responsibilities:

• Own the quality assurance process and ensure test deliverables meet business, user, and program requirements.
• Develop and manage test strategies, test plans, test cases, and test data in collaboration with developers, business analysts, and automation specialists.
• Coordinate and facilitate cross-team test execution, ensuring smooth progress and timely delivery of testing milestones.
• Oversee the bug lifecycle, including defect logging, assignment, tracking, retesting, and closure to resolve issues efficiently.
• Monitor and report testing progress, quality metrics, and status dashboards to stakeholders.
• Partner with automation teams to support test automation by providing scripts, scenarios, and data.
• Ensure testing aligns with program deliverables and is completed within scheduled timelines.
• Collaborate across global teams, fostering continuous improvement in QA methodologies, standards, and practices.
• Quickly learn project-specific business processes and apply testing leadership to new initiatives.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 7–10 years of experience leading QA efforts or software testing projects.
• Proven expertise in Software Testing methodologies, QA best practices, and tools.
• Strong project management and leadership skills with the ability to manage cross-team coordination globally.
• Excellent verbal and written communication, reporting, and presentation skills.
• Solid knowledge of Agile/SCRUM practices and working experience in agile environments.
• Familiarity with programming concepts (Java, C, .NET) and testing across web & enterprise applications.

Preferred (Nice to Have):

• Hands-on experience with Azure DevOps (ADO) for test management.
• Knowledge of SAP testing or experience working on SAP-related projects.
• Exposure to enterprise tools such as MS Visual Studio, ServiceNow, and Microsoft Office Suite.

Key Skills:

• Leadership and team coordination
• Strong problem-solving and analytical mindset
• Excellent organizational and project management abilities
• Ability to influence and drive quality within cross-functional teams
• Self-motivated, proactive, and results-oriented