What are the responsibilities and job description for the Client Technologies Technician in Columbia, SC (W2 Only) position at Elegant Enterprise Wide Solutions?
Location: Columbia, SC
Duration: 12 Months (Contract to Hire Role)
Required Skills (Rank in order of Importance):
1. 2 years of help desk or IT support experience
2. Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices
Preferred Skills (Rank in order of Importance):
1. Experience in a customer-facing role (IT, banking, finance, or another professional service industry)
2. Experience with help desk software and ticketing systems
3. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management
4. Experience working with managed service providers or submitting and tracking vendor tickets.
1. Experience in a customer-facing role (IT, banking, finance, or another professional service industry)
2. Experience with help desk software and ticketing systems
3. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management
4. Experience working with managed service providers or submitting and tracking vendor tickets.
Required Education:
Bachelor's degree in Information Technology, Computer Science, or a related technical field; equivalent work experience in information technology or information security may be considered
Bachelor's degree in Information Technology, Computer Science, or a related technical field; equivalent work experience in information technology or information security may be considered
Preferred Certifications:
1. CompTIA A
2. ITIL Foundation
3. Microsoft Certified Fundamentals (e.g., Microsoft 365)
1. CompTIA A
2. ITIL Foundation
3. Microsoft Certified Fundamentals (e.g., Microsoft 365)