What are the responsibilities and job description for the Wait Staff position at Elegance?
Essential Functions
1. Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manger or Director of Culinary Services. Offers evaluation on the quality of service and develops systems to
maximize the efficiency of meal delivery while maintaining a pleasant dining experience.
2. Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables. Makes every expected effort to maintain customer satisfaction. Resolves dining challenges with a customer before the conclusion of the meal service.
3. Maintains a clean dining room. This includes all equipment, walls, table tops and bases, and chairs. Linens are changed as needed. Table top condiments and salt and pepper shakers are kept clean. Washes and sanitizes dishware as required.
4. Ensures they and any employees working with them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standards.
5. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
6. Perform other duties as assigned or needed.