What are the responsibilities and job description for the Help Desk Technician position at Electronic Systems Inc?
Overview
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
We are seeking a proactive and technically skilled Help Desk Support Technician that will be responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity.
Responsibilities
- Image and deploy laptops and other endpoint devices
- Provide desktop support, diagnosing and resolving hardware/software problems
- Maintain and install IT equipment to ensure operational efficiency
- Troubleshoot issues to minimize downtime and improve system reliability
- Collaborate with IT peers to foster a productive and supportive work environment
- Escalate and advocate for resolution of complex cases with internal stakeholders
Qualifications
- High school diploma and
- 1 year of related experience