What are the responsibilities and job description for the Field Service Technician position at Electronic Office Systems of Fairfield, NJ?
Electronic Office Systems (EOS) is a 42-year-old, leading provider of office technology solutions, including Printers, Copiers, MFPs, Scanners, Wide Format Engineering Printers, VoIP and Network Infrastructure. EOS is a manufacturer authorized dealer for all of the brands we represent including Kyocera, Ricoh, Savin, Canon, KIP, HP, PaperCut and more. We currently care for over 4,000 commercial organizations in New Jersey and the New York metro area. We are currently seeking a skilled and motivated Telecom/VoIP Technician to join our team in Fairfield, NJ.
Position Summary:
We are looking for a Telecom/VoIP Technician with experience , as well as a background in break-fix printer repair. The ideal candidate will be detail-oriented, customer-focused, and capable of working independently in the field.
Key Responsibilities:
- Install, configure, and troubleshoot VoIP and telecom systems
- Assist in IT network connections related to office technology (printers, scanners, faxes, VoIP, etc.)
- Provide exceptional on-site customer service and support
- Maintain car stock inventory, accurate records of service calls and parts usage
Qualifications:
- Minimum 3 years of experience in VoIP phone systems or break-fix printer service experience
- Experience with office printer network connectivity, and general IT support
- Strong diagnostic and problem-solving skills
- Excellent communication and customer service abilities
- Valid driver’s license and reliable transportation
We Offer:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Personal car mileage reimbursement
- Ongoing training and professional development
- Visible, exciting work, with a focus on cutting-edge technologies and workflow solutions
Electronic Office Systems is an equal opportunity employer and strives to maintain a workforce that is as diverse as the organizations we represent.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000 - $60,000