What are the responsibilities and job description for the Health Coach position at Electronic Caregiver?
The Health Coach’s purpose is to educate and communicate with Electronic Caregiver clients and properly communicate with patients regarding their needs, issues, and concerns. The main areas of responsibility for this position are assessing patient’s lifestyles, addressing health concerns and then works with the patients to make behavioral, nutritional, and other changes to promote better health and wellness. The Health Coach should be able to create positive interactions and should be patient and polite. Work is performed under immediate supervision by supervisor or other administrative superior; however, the employee is expected to exercise good judgment and discretion within the limits of established procedures which includes HIPAA compliance. CMA, CCMA, or RMA preferred.
COMPETENCIES
- Ethical Conduct
- Critical thinking and proactive mindset
- Excellent customer service
- Effective Verbal, Written and Oral Communication
- Extremely organized and detail-oriented
- Proficient typing skills
- General knowledge of healthcare practices, patient care, and healthcare terminology preferably gained through experience as a Certified Medical Assistant (CMA), Patient Care Technician (PCT), or similar healthcare role.
TRAVEL
- No travel is expected for this position