What are the responsibilities and job description for the Field Service Engineer Nordic & Baltic (m/f/d) position at Electro Optical Systems Nordic AB?
We, EOS - world market leader for industrial 3D printing, are looking for you to support our customers in the Nordic & Baltic region in the area of Norrköping / Örebro / Linköping / Södertälje / Västerås. At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone. Your Mission Install, commission and calibrate our high‑tech EOS (Metal) systems directly at customer sites – from laser technology to optical sensors and imaging systems. Ensure reliable system performance through preventative maintenance, scheduled servicing and fast, effective troubleshooting (remote and on‑site). Manage your spare parts and tool inventory to ensure smooth and timely service delivery. Document all service activities in our service management system, including installation and repair reports as well as customer interactions. Support and train customers on system operation, maintenance and basic troubleshooting to empower them in their daily work. Carry out professional repair work, including part replacements and system adjustments, always meeting our high quality standards. Your Talents Bachelor's degree in Electrical Engineering, Mechatronics, or a related technical field. Proven experience in a field service role, preferably with complex optical, laser, or high-tech instrumentation. Strong understanding of optical principles, laser technology, and electronic circuits with proficiency in diagnosing and troubleshooting hardware and software issues Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues. Fluent in English, both written and spoken. Proficiency in one or more Nordic & Baltic languages is a significant advantage. Ability to work independently and manage time effectively, often under pressure. Valid driver's license and willingness to travel extensively within the Nordic region. Proficiency with standard office software (MS Office Suite) and experience with CRM or service management software. Our Benefits Flexible working time models, 30 days of vacation Company Car (also for private use) Attractive compensation package including a performance-based annual bonus at the end of the fiscal year. Health offerings Targeted further education opportunities within our LMS Are you in? We are looking forward to your application via our online system! If you have any questions, feel free to contact Meike Fleßner via recruiting@eos.info. Please understand that we cannot accept applications by e-mail. Our Vision: Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing. Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us. EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN. Jobs in 3D Printing Join Us Now. Worldwide.