What are the responsibilities and job description for the Assistant Branch Manager position at Electrical Wholesale Supply Co Inc?
About the Role:
The Assistant Branch Manager plays a pivotal role in driving the overall success and operational excellence of the branch within the wholesale trade sector. This position is responsible for supporting the Branch Manager in managing daily branch activities, ensuring superior customer service, and achieving sales and financial goals. The role involves overseeing banking operations, consumer lending, and loan portfolio management to maintain compliance and operational efficiency. The Assistant Branch Manager fosters a strong sales culture by motivating and coaching staff to meet and exceed branch sales targets, particularly in retail banking and home equity products. Ultimately, this position ensures the branch operates smoothly while contributing to the growth and profitability of the credit union or financial institution.
Minimum Qualifications:
- Bachelor’s degree in Business, Finance, or a related field.
- Minimum of 4 years of experience in retail banking or consumer lending.
- Proven track record in branch sales and managing banking operations.
- Strong knowledge of credit union products and regulatory compliance.
- Excellent leadership and communication skills.
Preferred Qualifications:
- Experience working within the wholesale trade industry or a similar financial services environment.
- Professional certifications such as Certified Branch Manager (CBM) or similar.
- Advanced knowledge of home equity lending and loan portfolio management.
- Demonstrated success in developing and sustaining a high-performance sales culture.
- Familiarity with banking software and CRM systems.
Responsibilities:
- Assist the Branch Manager in overseeing daily branch operations to ensure compliance with banking policies and regulatory requirements.
- Drive branch sales initiatives by promoting consumer lending products, home equity loans, and other retail banking services.
- Manage and monitor the loan portfolio to maintain quality and minimize risk.
- Coach and develop branch staff to cultivate a strong sales culture and enhance customer service standards.
- Collaborate with internal teams to streamline banking operations and improve overall branch efficiency.
Skills:
The required skills such as branch sales, banking sales, and consumer lending are essential for driving revenue growth and meeting branch targets on a daily basis. Banking operations expertise ensures that the branch functions efficiently and complies with all regulatory standards, minimizing risk. Knowledge of credit union products and retail banking allows the Assistant Branch Manager to tailor financial solutions to customer needs effectively. Skills in home equity and loan portfolio management are used to oversee lending activities and maintain asset quality. Additionally, fostering a sales culture requires strong leadership and interpersonal skills to motivate staff and create an environment focused on customer satisfaction and business growth. Be aware of the National Electric Code (NEC), yet rely on qualified electricians for representations of the NEC