What are the responsibilities and job description for the Sales Account Manager position at Electrical Repair Service Company, Inc.?
Position Overview
We are seeking a motivated, customer-focused Account Manager to develop and maintain strong relationships with existing customers while identifying opportunities to grow new business. This position offers a competitive base salary plus commission, providing the opportunity to increase earnings through sales growth and strong customer relationships.
The ideal candidate will have excellent communication and organizational skills, a strong customer-service mindset, and the ability to understand customer needs and recommend effective solutions.
Experience or knowledge of electric motors, industrial equipment, or related electrical and mechanical products is preferred, but not required. We are willing to train the right candidate who demonstrates a strong work ethic, a willingness to learn, and a passion for building customer relationships.
Key Responsibilities
- Build and maintain strong, long-term relationships with existing customers.
- Identify new sales opportunities and develop strategies to grow assigned accounts.
- Serve as the primary point of contact for customer inquiries, product recommendations, quotes, and order status updates.
- Understand customer applications and recommend products or solutions that meet their operational needs.
- Prepare quotations, follow up on open quotes, and help convert opportunities into sales.
- Collaborate with inside sales, service technicians, engineering, and operations to ensure customer satisfaction.
- Identify opportunities to expand existing accounts and develop new customer relationships.
- Monitor account performance, sales trends, and customer needs to support business growth.
- Resolve customer concerns promptly and professionally.
- Stay informed about company products, industry trends, and competitive offerings.
Qualifications
- Previous experience in account management, sales, customer service, or a related role preferred.
- Strong interpersonal, communication, and relationship-building skills.
- Ability to manage multiple accounts, prioritize tasks, and meet deadlines.
- Strong problem-solving skills and attention to detail.
- Self-motivated, organized, and results-oriented.
- Comfortable learning technical products and explaining solutions to customers.
- Proficiency in Microsoft Office preferred.
- Knowledge of electric motors, motor repair, motor controls, industrial automation, or related electrical/mechanical equipment is a plus.
- Valid driver's license and willingness to travel to customer locations, if required.
Preferred Technical Knowledge
Candidates with experience or familiarity in any of the following will receive additional consideration:
- AC and DC electric motors
- Motor applications and specifications
- Variable frequency drives (VFDs) and motor controls
- Industrial equipment, pumps, fans, gearboxes, or related machinery
- Electric motor repair, maintenance, or replacement
- Industrial distribution, manufacturing, or maintenance and reliability environments
Compensation and Benefits
- Competitive base salary plus commission
- Opportunity to increase earnings through sales performance
- Benefits package, including [health insurance, retirement plan, and other benefits]
- Paid time off and holidays
- Product and technical training
- Professional development and career advancement opportunities
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Company car
- Dental insurance
- Expense account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $100,000