What are the responsibilities and job description for the ERS-Director Electrical Technical Sales - Remote position at Electrical Reliability Services, Inc.?
JOB DESCRIPTION
The position is accountable for formulating sales goals and objectives, as well as implementation strategies for growing profitable sales for a defined geography. This is accomplished through the direct management, mentorship and coordination of ERS’ outside and inside sales resources. This position will be driving all ERS products for the electrical testing division and will be responsible for orders, margin, and team engagement.
Responsible for Sales Management
- Administer all phases of the sales management process to insure effective and timely customer service and response.
- Formulates, communicates, implements and evaluates strategies and tactical sales plans.
- Evaluates inside and outside sales performance.
- Provides coaching and developmental support to continuously improve capabilities of the sales team.
- Directly supervise the Sales Engineers for the Electrical Testing Services organization.
Customer Relationship Management
- Partners with customers to plan strategies, provide quality service, train personnel and provide support as necessary for attainment of goals and objectives.
Channel Management
- The position is responsible for development and implementation of partnering strategies with LBP’s (Local Business Partners), support and training of LBP’s sales teams, annual business planning and coordination of local marketing efforts.
- This position is also responsible for identifying key organizations and channels to market supporting Alternative Energy/Energy Storage and expanding ERS’ relationship with those groups to drive new Compliance program opportunities for these markets.
Marketing Support
- Define markets, works with market product management to identify market potential and appropriate sales strategies for Western Region
- Implementation of national/state/local marketing programs as necessary.
- Provide evaluations, as requested, of new service programs, marketing research and literature development.
Senior Management
- As a member of the senior management team, communicates effectively with the operations teams to drive customer satisfaction and growth.
- Participate in quarterly meetings, planning, and special projects benefiting the commercial organization.
- Roles include Iside Sales Engineer, Sales Engineers of varying levels, and Business Development Manager. It will be also critical to align team members with the Major Account Team and leadership.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Action Oriented – Enjoys hard work; is action oriented and full of energy; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.
Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.
Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Education & Certifications
- Graduate Engineer (BSEE/BSME) and 10-15 years of management of a sales team.
Requirements
- Willing to work flexible hours, weekends, 50% overnight travel required covering sales territory.
- Must possess a thorough knowledge of electrical distribution systems
- Knowledge of relevant regulations and standards associated with ERS’ Compliance/Alternative Energy Solutions a plus. This includes but is not limited to:
- NERC
- NFPA 790 and 791
- Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment.
- Valid Driver’s License required
TRAVEL TIME REQUIRED
- 50%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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ABOUT THE TEAM
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.