Chief Operating Officer

Everett, WA

As we embark on an ambitious growth strategy, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our executive team.

The COO will play a pivotal role in driving the company’s growth strategy, both organically and through acquisitions. This role will oversee all operational aspects of the company, ensuring efficiency, quality, and profitability. The COO will manage key departments.

The ideal candidate is currently a Chief Operating Officer, President, GM, or acting CEO with complete P&L responsibility with a company/division having revenue of $50m-$100m. The COO will be accountable for executing the primary operational objectives of the company and will report directly to the CEO. A strong candidate will balance operational business experience and OPEX management within an organizational culture that is Christian-based and family-values focused. 

Responsibilities

Strategic Leadership

• Develop and implement operational strategies aligned with the company’s growth objectives
• Lead initiatives to drive organic growth and new company acquisition
• Collaborate with the CEO and executive team to shape the company’s strategic direction

Operational Management

• Oversee operations (domestic and international) to ensure efficiency and effectiveness in a high-customization, job shop manufacturing environment
• Implement best practices and continuous improvement initiatives across all departments
• Ensure compliance with industry standards and regulatory requirements

Departmental Oversight

• Manage and mentor department heads
• Foster a collaborative and high-performance culture within the organization
• Ensure alignment of departmental goals with overall company objectives

Financial Performance

• Work with the CFO to manage budgeting, financial planning, and reporting
• Monitor financial performance and implement measures to achieve financial targets
• Support due diligence, capital raising, and integration processes for acquisitions

Customer Focus

• Ensure integration of sales, manufacturing, and sourcing to meet customer expectations across hospitality, commercial, and residential markets
• Oversee the development and implementation of sales strategies to drive revenue growth
• Lead product management initiatives to meet market demands and enhance the product portfolio

 Top Level Job Functions

People

• Build, develop, and lead a highly motivated and world-class team to achieve the goals of the Company’s manufacturing initiatives
• Establish policies that promote company culture and vision
• Champion a culture of continuous improvement and drive best practices

Planning (Strategy)

• Design and implement business strategies, plans, and procedures
• Develop and execute annual operating plans and budgets
• Participate in Board meetings and investor relations when applicable
• Establish processes that lead to the effective rollout of products and services

Performance (Execution)

• Set comprehensive goals for operational growth and performance
• Ensure that departmental decisions and project plans are in line with the Company’s business strategy and plan
• Utilize KPIs to monitor, adjust, reward, and optimize Company performance
• Execute on a measurable plan that has bottom-line financial results
• Develop strategies to increase revenue through new markets, products, or services
• Implement cost-saving measures without compromising quality
• Focus on improving profit margins through efficient operations and strategic pricing

Personal Characteristics

• Ability to work in a family-run company
• A player/coach type personality, who can communicate a clear vision of goals
• Inspires quality and excellence in all areas of the Company’s operations
• Thinks strategically and acts tactically, seeing both “the trees and the forest.” 
• Excellent listening skills
• An innovative thinker with excellent problem-solving skills 
• Strong interpersonal skills combined with a collaborative style of leadership 
• Focused on team building and consensus development 
• Well-developed verbal and written communication skills
• An ability to interface effectively at all levels, both internally and externally 
• A good listener and an effective speaker/presenter, able to represent the company externally at the highest levels with customers, employees, and the board 
• Strong ethical and moral values that govern all decisions 
• Demonstrates effective leadership qualities and drive to succeed
• Sets challenging goals and expectations for others
• Aligns with the Company’s Core Values

Qualifications

• Leadership
• Performance Management
• Project Management
• Communication Proficiency
• Technical Capacity
• Stress Management/Composure
• Business Acumen
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Presentation Skills

Requirements

• Bachelor's degree in Industrial or Mechanical engineering or other hard science; MBA required
• Proven experience as a COO or similar operational role within a high-customization, job shop manufacturing environment
• Prior experience working at companies with $50-$100 million in revenue
• Possesses a strong mechanical aptitude
• Strong understanding of luxury interior products and market dynamics
• Demonstrated success in driving growth through organic and acquisition strategies
• Excellent leadership, communication, and interpersonal skills
• Strong financial acumen and experience working with financial metrics
• High organizational and project management skills
• Strong written and oral communication skills

What We Offer

• Competitive salary $200k DOE
• Comprehensive benefits package including health, dental, and vision insurance
• Short-term and long-term disability coverage
• 401(k) matching plan
• 15 days of PTO
• 60 hours of holiday pay per year

Statement of Faith

Electric Mirror is a privately owned, for-profit, faith-based company whose mission is to honor God through the design and manufacture of luxury interior fixtures.

Electric Mirror is an Equal Opportunity Employer. Employees are not required to adopt our Statement of Faith.